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Data Center Expert | Getting Started

Issue:
How-to guides and informational links on getting started with a Data Center Expert Appliance.

Product line:
StruxureWare Data Center Expert (DCE)
- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)

Environment:
StruxureWare Data Center Expert (all versions)

Resolution:

Deploying the Physical Data Center Expert Appliance

Follow the installation instructions provided with the appliance for Rack Mounting and Powering the appliance.
Deploying the Virtual Data Center Expert Appliance

The trial is restricted to 5 nodes.  If you have purchased licensing, continue to follow the knowledge base articles below to redeem the passcodes for licenses.

DCE 7.8.1 OVA: https://download.struxureon.com/dce/VM/781/index.html

Video: Data Center Expert | How do I download and deploy the Virtual Appliance?

It is highly recommended to increase the amount of storage that Data Center Expert has within VMWare.  Follow the explicit details outlined in the knowledge base below if you choose to add additional disk space:

Data Center Expert | Configuring Hardware Resources (RAM, CPU, Hard Disks, & Network Adapters)

Additional details on VM settings and configuration guidelines can be found here.
Getting Data Center Expert on the Network

Start by ensuring that your Data Center Expert (DCE) Appliance is powered on and is physically connected to a network.

Video: Data Center Expert | How do I configure the network settings?

Data Center Expert | Security Information (Ports, Firewall, Vulnerability Scans, Database, etc.)


Licensing and Software Support

Data Center Expert requires continuous software support to receive upgrades and technical support/escalation.

Video: How do I register a passcode for NetBotz or StruxureWare?

Data Center Expert | How do hardware and software support contracts work?
Accessing the Desktop Client and Managing Users

Video: Data Center Expert | Desktop Client Requirements, Download, & Installation

Video: Data Center Expert | Managing Users
Adding Devices to Data Center Expert

Knowledge bases for discovering different types of devices:
     - Video: Data Center Expert | Device Discovery for APC Devices using SNMPv1
     - APC Device: SNMPv3

     - Data Center Expert | Discovering a NetBotz 200 Series Appliance
     - Data Center Expert | Discovering a NetBotz 300-500 Series Appliance
     - Data Center Expert | Discovering a NetBotz 700 Series Appliance
     -Data Center Expert | Discovering a ModbusTCP device
     - Third Party devices using SNMP

     - BACnet is currently not supported

Data Center Expert | Obtaining an SNMP or Modbus DDF for discovery of third-party devices

Data Center Expert | Performing an SNMPwalk
Managing Devices and Reports in Data Center Expert

Video: Data Center Expert | How do I configure auto-login when launching to APC devices?

Video: Data Center Expert | How do I create and manage custom properties?

Video: Data Center Expert | How do I mass configure APC devices?

Video: Data Center Expert | How do I mass configure APC devices?

Data Center Expert | How do I Generate / Export Reports?
Managing Thresholds and Notifications in Data Center Expert

Video: Data Center Expert | How do I create and manage thresholds?

Data Center Expert | Video: How do I configure StruxureWare to send e-mail notifications?
Updating firmware for APC and NetBotz Devices

Data Center Expert | Manually loading APC and NetBotz device firmware for firmware upgrades

Video: Data Center Expert | How do I mass upgrade APC and NetBotz appliance firmware?
Data Center Expert Surveillance (NetBotz)

Video: How do I retrieve surveillance clips in StruxureWare Data Center Expert

Video: Data Center Expert | How do I enable surveillance for NetBotz cameras?
Managing Data Center Expert Appliance Settings

Video: Data Center Expert | How do I Configure the Date/Time, NTP Server, and Regional Settings?

Video: Data Center Expert | Backing up to a Windows Share

Can't find what you are looking for?

Reach out to our customer care team if you have any questions or need more technical support.