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Video: Back-UPS CS, RS & XS - Manual Adjustment for Sensitivity

Issue:

UPS will not operate on utility power or may be clicking between utility and battery power.


Product Line:

Back-UPS RS/XS & Back-UPS CS (4-LED Interfaces)


Environment:

All models & serial numbers


Cause:

This may be caused by one of the following conditions;
  • Low Voltage / Sag
  • Black-out
  • High Voltage / Over-Voltage
  • Frequency is out of range
  • Total Harmonic Distortion

Resolution:

The following video details the process for manually adjusting the Back-UPS RS & XS or Back-UPS CS system's AC Input Sensitivity.
 

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Reach out to our customer care team if you have any questions or need more technical support.