Buscar Preguntas Frecuentes
{"searchBar":{"inputPlaceholder":"Busca por palabra clave o haz una pregunta","searchBtn":"Buscar","error":"Ingresa una palabra para buscar"}}SRT Smart-UPS reports “Battery pack x disconnected / cleared” in the NMC event log
Issue:
SRT Smart-UPS reports “Battery pack x disconnected / cleared” in the NMC event log, with a logging interval of 17 seconds
Product Line:
Smart-UPS SRT
Resolution:
Ensure the External Battery Pack cable is securely connected, if applicable. For SRT 8 & 10kVA models, ensure both the External Battery Pack power and communication cables are securely connected. Perform a self-test with at least 500W load. If the issue persists, perform a UPS firmware upgrade to the latest firmware revision available in FA279197 .
SRT Smart-UPS reports “Battery pack x disconnected / cleared” in the NMC event log, with a logging interval of 17 seconds
Product Line:
Smart-UPS SRT
Resolution:
Ensure the External Battery Pack cable is securely connected, if applicable. For SRT 8 & 10kVA models, ensure both the External Battery Pack power and communication cables are securely connected. Perform a self-test with at least 500W load. If the issue persists, perform a UPS firmware upgrade to the latest firmware revision available in FA279197 .
Published for:APC Argentina
¿Te fue de ayuda?
Explora más
Rango:
Explora más
Rango: