Browse FAQs

Data Center Expert | Why does the trap I received omit the argument for sensor ID?
Issue: StruxureWare Data Center Expert device's sensor ID does not show in trap for preformatted alarm.
What type of information is provided in an SNMP trap from StruxureWare Data Center Expert?
- The third argument is the ISXC alarm code. - The fourth argument is the unique ISXC device ID .
Data Center Expert | How do I update location information for a device?
3.X-5.X firmware (Web Interface > Administration > General > Identification )
Rack PDU 2G (AP8XXX) Network Port Sharing Information
The Display ID can be configured from ... interface via the " Device Manager > Load Management > device load > Display ID " field.
Can Data Center Expert post to a syslog server?
StruxureWare Data Center Expert ... system logs for Data Center Expert on a ... Data Center expert does not ... ... mass configuration through Data Center Expert. id =fa316801 ... For detailed information on each appliance, please contact the respective device support. You can also individually configure NetBotz (3xx, 4xx, 5xx) devices to post directly to syslog under the "Log" option in NetBotz Advanced View.
Netbotz | What type of information can I see in a NetBotz SNMP trap?
Information found in a ... StruxureWare Data Center Expert StruxureWare Data Center Expert trap alarm ... ... from a NetBotz device are a nested ... ... traps for StruxureWare Data Center Expert (DCE ... This information is available in document ID FA231439. ... This article is designed to provide some information about what you may see in the trap output. ... The information listed above directly correlates to the information in the MIB. ... Please note that you NMS or trap receiver must support this type of nested trap in order to get this information from the NetBotz appliance.
INFORMATION BULLETIN - Interface Expander 2 SmartSlot Card Smart Signalling Information and Explanation
INFORMATION BULLETIN - Interface ... Card Smart Signalling Information and Explanation UPS Device Management ... knowledge base article ID FA176135 This information is provided to ... ... Knowledge base article ID fa230533 ... older generation" devices (which can ... More information on UPS " ... ... newer generation UPS devices , DIP switch ... ... in older generation devices , where they ... Additional information ... 1 client/ device on Interface Expander ... ... 2 clients/ devices on Interface Expander ... ... 1 client / device on Interface Expander ... (or simple device ) on UPS's ... ... 2 clients / devices on Interface Expander ... (or simple device ) on UPS's ...
Why is my AP9622 APC Building Management Card inaccessible after changing the slave ID?
... with a slave ID of 13 ( ... to output modbus data . UPS Device Management ... use of slave ID 13 (0x0d ... , thus prior device settings cannot be ... device settings include the port speed, parity, and slave ID . ... Slave ID 13 (0x0d) should not be used. ... Please note the AP9622 product can still provide Modbus data in this state as mentioned previously. The AP9622 product will still communicate via the configured port speed, parity, and slave ID , however if these settings need to be changed, the AP9622 will need to be replaced.
UPDATED MARCH-2016: Unable to access my APC Network Management Card (NMC) enabled device via HTTPS (SSL/TLS)
... knowledge base article ID Devices with an embedded ... Devices with an embedded ... ... , the NMC device is unable to ... of the NMC1 devices will not update ... engine, NMC2 devices will be updated ... enabled devices has been implemented. ... knowledge base ID FA245145 ... Yes, a user may receive different error messages relating to SSL/TLS when configuring or accessing their Network Management Card device . ... knowledge base article ID ... Network Management Card 1 (NMC1) Information Bulletin: Effects of Microsoft Internet Explorer and other web browsers blocking key lengths less than 1024 bits​(blocking key lengths less than 1024 bits)
How do I configure my RADIUS server to authenticate my APC Network Enabled device?
Devices with an embedded ... Devices with an embedded ... ... knowledge base article ID FA232648 : Further information on using the ... ... address range of devices authenticating through RADIUS ... VALUE APC-Service-Type Device 2 ... client {IP address or IP address range of devices using RADIUS authentication} ... VALUE APC-Service-Type Device 2 ... VSADevice Auth-Type = Local, Password = " device " APC-Service-Type = Device ... See the Security Handbook for APC Network Management Cards for more information on using RADIUS.

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