Browse FAQs

Data Center Expert | How can I resolve “Failed to create java virtual machine.” error when launching StruxureWare Data Center Expert client?
Issue: Upon launching the StruxureWare Data Center Expert client an error message appears stating “Failed to create java virtual machine.”
Security Notification: "GHOST" vulnerability (CVE-2015-0235) - impact to APC products
... now at DCIM Support ( ) and the vulnerability will be solved with the next release of StruxureWare Data Center Operation.
StruxureWare Data Center Expert report run on web page shows "No Sensor History Available".
An upgrade to Data Center Expert 7.8.0 or higher is required to resolve the issue. Please contact you local technical support.
Updated: Why is my Network Management Card losing snmpv3 communication?
... and higher, this issue has been fully resolved and the 497 uptime limitation has been lifted and snmpv3 communication through StruxureWare Data Center Expert ...
Data Center Expert | Why am I unable to deploy DCE 7.5.0 in vSphere 6.5?
This will be resolved in the next release of StruxureWare DCE (7.6)
Where can I find DDF for PowerChute Network Shutdown and StruxureWare Data Center Expert
Need DDF for PowerChute Network Shutdown and StruxureWare Data Center Expert Solution :
StruxureWare Data Center Expert will not mount to a share using NTLM version 2
Backing up to a local computer and share using the private network interface may be a successful solution .
Why isn't my DNS change saving in StruxureWare Data Center Expert?
This issue is slated to be resolved in DCE version 7.2.6
Server Access options are blank on StruxureWare DCE Desktop Client after upgrade to v7.5.0
StruxureWare Data Center Expert ... In order for this to be corrected, you must contact your local Technical Support for StruxureWare Data Center Expert. A remote session may be required to resolve this issue.

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