Browse FAQs



Data Center Expert | How do hardware and software support contracts work?
Cause: StruxureWare Data Center Expert appliances come with 2 years of factory hardware warranty and no
StruxureWare Data Center Expert v7.4.2 is no longer available
Resolution You must have a valid support contract to receive the software update.
Why does ISX Manager/StruxureWare Central display the incorrect Kilowatt value when utilizing the Physical Layout or ISX Operations feature for my Metered/Switched Rack PDU product?
... or ISX/ StruxureWare Operations tools from my Metered or Switched Rack PDU. ISX Operations StruxureWare Data Center Operations ... and AP88XX Metered Rack PDUs ... Metered By Outlet Rack PDUs ... and AP86XX Metered Rack PDUs ISX or StruxureWare Operations - All Versions ... Physical Layout or StruxureWare Central Operations to display the ... ... (AP79XX) Rack PDU's as well ... ) that have 3 .X. ... ISX Manager or StruxureWare Central via SNMP ... Physical Layout or StruxureWare Operations tool. ... /or Switched Rack PDU and inline ... Alternatively, these values can be changed via SNMP on most prior rpdu APP revisions.
What is the maximum number of rack access cards that can be configured in a version 3 NetBotz appliance for use with the rack access pod 170?
When using StruxureWare Data Center Expert to configure multiple NetBotz appliances, the limit in this system is also 200 cards and again all cards ...
Can I transfer license keys between StruxureWare Data Center Expert servers?
Tech support will look to validate support contracts in order to do this transfer.
Why doesn't StruxureWare or ISX Manager's mass configuration feature update or show password credentials on APC Network Management Card devices?
... ISX Manager or StruxureWare may not work ... ... Metered/Switched Rack PDUs (AP78XX ... AP79XX), Rack Automatic Transfer Switches ... ... Metered/Switched Rack PDUs (AP86XX ... In general, with firmware versions v 3 .X.X and v5.X.X, the config.ini ... The config.ini file could be manually configured outside of ISX Manager to include the password using the information from the [SystemUserManager] section above. ... If you have ISX Central or StruxureWare Data Center Expert, this should not be an issue. ... For further assistance, please contact APC support .
Netbotz Advanced View Does NOT Support Radius, Active Directory or LDAP
... NetBotz Central, ISX Central, and StruxureWare Data Center Expert do support integrating with both Active Directory & OpenLDAP remote authentication server software suites ...
NetBotz v3 | How do I configure location settings?
StruxureWare Data Center Expert will only pull in the main location field of the Sensor Pods, Rack Access Pods, and wireless devices to ...
What Cameras are supported by StruxureWare Data Center Expert?
Version 3 NetBotz appliances such as the nbwl0355 and 455 or nbwl0450, 550, and 570 support the nbpd0121, nbpd0160, nbpd0123 CCTV ...


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