Browse FAQs



What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
surt003 APC Smart-UPS RT 208/240 3U Step-Down Transformer
How do I troubleshoot the fault LED on my Smart-UPS RT?
You should then contact APC Support while you are physically with the UPS and ready to troubleshoot.
Will my Smart-UPS RT UPS turn on without batteries?
Otherwise, replace the batteries as needed. Contact APC Tech Support for further assistance if necessary.
Why won't my Smart-UPS RT go to bypass in 240v environment
Issue: Smart-UPS RT will not go to bypass with 240v input and 208v output
Using surge strips with APC's Back-UPS and Smart-UPS products.
Issue: What is Schneider Electric's policy for using surge strips with the APC Back-UPS and APC Smart-UPS product families?
Video: How do I configure a 208v Smart-UPS RT or SRT for use with a 240v input?
Issue: How do I configure a 208v Smart-UPS RT or SRT for use with a 240v input?
Why does a Smart-UPS turn off when a standard serial cable is attached?
This is due to the proprietary pinout of APC Smart-UPS serial cables.


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