Browse FAQs



Why can't I use a domestic model APC UPS on a ship
For this environment, APC has the Smart-UPS X93 Shipboard Series. A standard
What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
surt014 APC Smart-UPS RT 5/6KVA (For Splitphase Models) 120v PDU KIT with (6)NEMA 5-20
Using surge strips with APC's Back-UPS and Smart-UPS products.
Issue: What is Schneider Electric's policy for using surge strips with the APC Back-UPS and APC Smart-UPS product families?
Why does a Smart-UPS turn off when a standard serial cable is attached?
This is due to the proprietary pinout of APC Smart-UPS serial cables.
Unattended Graceful Shutdown of Cisco Unity Express with an APC UPS
An APC Smart-UPS (SUA, SUM and SURTA part numbers only) in combination with the APC ap9840 shutdown serial cable Environment:
My Smart-UPS will not turn on.
Each battery in a 208v Smart-UPS RT (10kva ... battery in a 120v Smart-UPS must measure greater than approximately 42volts.
How can I integrate my SMT Smart-UPS with third party applications?
AN-176 "Modbus Implementation in APC Smart-UPS "
Can I mix old and new batteries in a Smart-UPS?
For example, an APC Smart-UPS SRT 5000 system ... cartridge for the UPS and two battery cartridges for the external battery pack.
What is the expected life of my APC UPS battery?
We do not reccomend using your APC Smart-UPS /Back-UPS as a portable power supply that is repeatedly discharged/recharged ...
Video: How do I troubleshoot the Replace Battery LED on a Smart-UPS?
Troubleshooting Replace Battery LED on APC Smart-UPS SMT Series Troubleshooting Replace Battery LED on APC Smart-UPS SUA Series


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