Browse FAQs

Can I change the individual batteries inside of a Smart-UPS replacement battery cartridge?
APC Replacement Battery Cartridges are intended to be replaced as a complete unit.
Used Battery Disposal Options
If you purchased an APC Replacement Battery Cartridge in the U ... return the old battery will be provided with the new Replacement Battery Cartridge .
How do I recycle APC batteries in the US and Canada?
Please find two options for recycling the old batteries below. They may be recycled locally using call2recycle or though our Replacement Battery Cartridge Recycling Program.
Material Safety Data Sheets (MSDS) or Safety data Sheets (SDS) for Batteries Used in APC UPS Systems
In a few cases, Replacement Battery Cartridges (RBCs) containing High Power Lithium Ion Cell, Phosphate-Based are also used.
Why should I use only genuine APC Replacement Battery Cartridge (RBC) in my APC UPS?
Using of a non- APC battery may result in lower runtime, damage the UPS, create hazardous conditions, or void safety certifications ...
Video: How to Select the Correct Replacement Battery Cartridge (RBC) for your UPS
To determine the correct Replacement Battery Cartridge to purchase for your APC UPS and to see other options available to you, use the
Can I mix old and new batteries in a Smart-UPS?
When replacing the battery cartridges in this APC Smart-UPS ... , the two battery modules for the ... and the four battery modules for the external battery pack should be ...
Discontinuation of Replacement Battery Cartridge 44 (RBC44)
Cause: APC by Schneider Electric announces the discontinuation of the Replacement Battery Cartridge 44 (RBC44
What are the basic troubleshooting steps for the APC AV J-Type J25B / J35B Power Conditioner and Battery Backup?
... steps for the APC AV J- ... Power Conditioner and Battery Backup ? APC AV J- ... Power Conditioner and Battery Backup ... find the your APC AV J- ... The internal battery is not connected ... Connect the battery . ... connect to a Battery Backup outlet. ... is operating on battery power, while ... Battery Backup outlets may ... ... equipment from the Battery Backup outlets and ... The battery was recently discharged due to a power outage and has not fully recharged. Charge the battery cartridge for 16 hours. The battery has reached the end of its useful life. Replace the battery .
Video: How do I troubleshoot the Replace Battery LED on a Smart-UPS?
The Replace Battery LED is lit ... The Replace Battery LED is designed ... illuminate when the battery needs to be replaced . ... to troubleshoot your Replace Battery Indicator: ... . Allow the battery to charge to ... ... UPS with external batteries connected. ... products will charge batteries whether the unit ... ... . If the Replace Battery LED remains lit, the battery needs to be replaced . Batteries typically last 3 ... temperatures (> 25 °C / ... can make the battery require replacement sooner. Battery contact APC Customer Support ... a possible warranty replacement , please .

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