Browse FAQs

Did APC purchase the AirFlow Company?
Did APC purchase the AirFlow ... APC purchased Airflow in ... Air Division under APC . American Power Conversion Expands Availability Solutions with Acquisition of Airflow Company ... will operate within APC’s Availability Enhancements Group, further strengthens APC’s stature as a ... ... Jr., APC’s president and CEO ... ... The marriage of APC and Airflow is ... win, providing APC with entry into ... business while leveraging APC’s global scale, ... ... to industry and APC estimates, Airflow ... ... A precision cooling device goes beyond commercial ... ... Since 1997, APC has made a ... ... to standardize on APC for virtually all ... ... customer segments, APC is the ideal ... Donofrio, general manager Airflow Company.
InfraStruXure (ISX) Manager "Failed to connect to host" (error code 4:-260)
The first may occur when a user attempts to access a device on the APC private LAN after they have changed the administrator password, ...
Why can't I connect to my APC Network Management Card or embedded Network Management Card using a serial connection?
by the user, a change to the configuration file, or a managing device like ISX Manager or StruxureWare Central.
UPDATED MARCH-2016: Unable to access my APC Network Management Card (NMC) enabled device via HTTPS (SSL/TLS)
Modifying a web browser to allow sslv3.0 usage should be addressed by the user’s network security team or facility manager .
Error message "License key is not valid" when installing ISX Manager
... message "" License key is not ... when installing ISX Manager can have several ... 2) Number is not an official license - please ensure the number was taken from the official license document. ... The format of the keys changed with the release of ISX Manager version 4.3. ""Legacy"" keys from versions prior to 4.3 will need to be upgraded before they can be added to any newer version of the ISX Manager . ... http://activation. apc .com/activation/upgradeISXMLicense.html
Why does my Rack ATS (AP77XX) lose snmpv1 communication with my StruXureWare device or ISX Manager?
... with my StruXureWare device , ISX Manager , or other ... ... Rack Automatic Transfer Switch (ATS) ... ... that causes the device to lose snmpv1 ... StruXureWare, ISX Manager , or other ... ... control to specific devices seems to help ... http://www. apc .com/tools/download/index.cfm ... This can be accomplished by pushing the " Reset " button on the front of the ATS or issuing the Reboot Management Interface from the Network Management Card UI (web, telnet/SSH, or local console).
Why does ISX Manager/StruxureWare Central display the incorrect Kilowatt value when utilizing the Physical Layout or ISX Operations feature for my Metered/Switched Rack PDU product?
... reported within ISX Manager or ISX/ ... my Metered or Switched Rack PDU. ISX Manager ISX Manager Physical Layout Tool ... APC has identified a ... ... AP78XX) and Switched (AP79XX) ... to the ISX Manager or StruxureWare Central ... ... Metered/or Switched Rack PDU and ... With rpdu revision 3.7.4 and higher, these values can now be changed via the web UI on your device . Alternatively, these values can be changed via SNMP on most prior rpdu APP revisions. If you are experiencing this issue and need help fixing these values, please contact APC for assistance.
Does the Shellshock Vulnerability affect APC products?
... Shellshock Vulnerability affect APC products? APC Network Management Cards APC InfraStruXure Manager APC Digital IP KVM Switches (KVM1116P, ... - On 25 -SEP- ... Please contact your local APC Technical Support for the updated version. ... All versions of ISX Manager (ISXM) utilize a version of BASH which is affected. ... APC Digital IP KVM Switches (KVM1116P, KVM2116P, KVM2132P) do not utilize BASH and therefore are not affected.
How do I perform a mass firmware upgrade on APC network enabled products?
... firmware on multiple APC Network Management Cards ... Devices with an embedded ... : Metered/ Switched Rack PDUs ( ... Rack Automatic Transfer Switches (AP77XX, ... Devices with an embedded ... G Metered/ Switched Rack PDUs ( ... ... Management Cards or devices with an embedded ... large quantities of devices . Infrastruxure Manager (discontinued product ... ... may have multiple devices that need to ... ... can upgrade each device individually. ... first, Infrastruxure Manager , is a ... ... item that monitors APC network enabled devices . ... of the Infrastruxure Manager is the ability ... ... for the Infrastruxure Manager to perform the ...

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