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Configuring PowerChute Business Edition versions 10.0 and above for use with the Windows SNMP Agent

Published date: 29 April 2020

Issue:
How to configure Windows to use PowerChute Business Edition SNMP in conjunction with Windows SNMP and SNMP Trap Services.

Product Line:
PowerChute Business Edition versions 10.0 and above

NOTE: PowerChute Business Edition versions 9.2.1 and below use the Windows SNMP service, see FA159596 for more details.

Environment: 
All supported Windows operating systems

Cause:
Informational

Solution:

Windows SNMP Setup

 
  1. Open “Programs and Features” by clicking the Start button, selecting “Windows System” > “Control Panel” and then clicking “Programs and Features”. From within “Programs and Features”, select “Turn Windows Features On or Off”:


Alternatively, you can directly access the Windows features dialog box by clicking on the Start button and typing “Turn Windows Features On or Off”.
  1. Scroll down and enable “Simple Network Management Protocol (SNMP)”:


PowerChute Business Edition Setup
  1. Install PowerChute Business Edition if necessary.
  2. Enable SNMP v1 and/or v3 from the SNMP Settings screen if necessary.
  3. In the “Miscellaneous” section, update the Discovery Port from 161 to a free port e.g. 163 (161 and 162 are the well-known SNMP ports). If you do not make this change, you will see the error below. Click Apply to save your changes.

Remove conflicting Registry entry
  1. Click on the Start button, type regedit to launch the system registry editor and delete the following registry Key:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents]
"1"="SOFTWARE\APC\PowerChute Business Edition\agent\snmp"
 
  1. Open Control Panel - Administrative Tools - Services and restart the PowerChute Windows Service
APC PBE Agent Service
 
  1. Restart the Windows Services
SNMP Service
SNMP Trap
  1. Create a new PowerChute Agent IP/Port (Port from Step 5) mapping entry in your NMS.
  2. Test your changes.
You should be able to send traps from PCBE Agent to NMS (on SNMP port 162).
You should be able to query agent from NMS on new mapped port (e.g. 163, or your configured port in in step 5).
If PowerChute Agent SNMP Traps are configured, you can test real SNMP Traps test by doing a Lost Comms Test.

 

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