Browse FAQs

Video: How to take the Galaxy 5000 UPS from total power off to normal operation.
Step 2: Wait until the end of the UPS initialization with PFC start-up . Step 2: Push the Menu Button
Where can I get support for APC and MGE Products?
AIS Battery Systems ... Assessment Services ... AV Power Conditioners & Battery Backups ... Battery Management Battery Replacement Services ... Cabinet Power Distribution ... DC Battery ... Installation Services ... Matrix Battery Systems ... MGE Battery Systems ... MGE Galaxy MGE Galaxy 300 MGE Galaxy 3000 MGE Galaxy 3500 MGE Galaxy 4000 MGE Galaxy 5000 MGE Galaxy 5500 MGE Galaxy 6000 MGE Galaxy 7000 MGE Galaxy 9000 MGE Galaxy PW ... MGE Service Bypass ... Network Integration Services ... On Site Service ... Project Management Services ... Remote Monitoring Services Replacement Batteries Replacement Notebook Batteries ... Service Bypass Panel Service Plans ... Silcon Battery Systems ... Smart-UPS Battery Systems ... Start-Up Service
APC UPS Network Management Card (NMC) Compatibility Chart
The AP9644 card is backward compatible with any Galaxy VS already installed. When the card is installed after the UPS, however, a new Start-up service (WSTRTUP-VS1-a50) needs to be purchased to upgrade the UPS and the card at the customer site.
How do I connect a EPO circuit to Smart-UPS VT or Galaxy 3500 Battery XR Frame?
Galaxy 3500 , SUVT , EPO, REPO, g3500, Battery frame, XR frame, XR frame EPO circuit wiring, Installation – ...
Smart-UPS VT and Galaxy 3500 Power Off, Bypass and Power on Procedures
... UPS VT and Galaxy 3500 Power Off, ... ... Ups VT, Galaxy 3500 ... Ups VT and Galaxy 3500 Power off/ ... ... PROCEDURE WITHOUT BYPASS CABINET ... Disconnect all the batteries by sliding out ... ... YOU HAVE BYPASS CABINET ... applicable (Turn XR frame DC breaker ... Turn Q 1 to OFF position ... Disconnect all the batteries by sliding out ... ... SEQUENCE WITHOUT BYPASS CABINET Insert all batteries ... applicable (Turn XR frame DC breaker ... ... YOU HAVE BYPASS CABINET Insert all batteries ... applicable (Turn XR frame DC breaker ... ... Turn ON Q 1 (wait about ... Switch Q2 to ON. Q 1 , ...
​Video: How to Remove the Battery Blanking Panel on a Galaxy 3500 and Smart-UPS VT UPS
Galaxy 3500 , SUVT , Blanking Panel, Operation, Video,Smart-UPS VT UPS
Which modular batteries can be used with the Galaxy VS All in One (AIO) model?
Wide Frame UPS, Tall Frame UPS, and Modular Battery Cabinet :
Smart-UPS VT-g3500; Load does not turn on automatically after an outage/shutdown
Suvt autostart, Galaxy 3500 Autostart, SUVT turn load on, set auto start to on, ... to set auto start , low dc ...
Matrix-UPS emits a chirping sound after being on-battery or running a self-test
... If a SmartCell battery pack fails a UPS On- Battery Self-test ... or through UPS start-up ), the ... an interval of one minute to warn of a Replace Battery condition.

Results 1 - 10 of 50

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.