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Data Center Expert | Complete Upgrade Process

Published date: 28 June 2019

Complete process for upgrading StruxureWare Data Center Expert

Product Line:
StruxureWare Data Center Expert (DCE)
- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)

StruxureWare Data Center Expert (all versions)


1) Associate your Data Center Expert (DCE) product to the StruxureWare Help Center.  Instructions on this process can be found within knowledge base FA342187.

2) If your DCE appliance is running as a virtual machine, please ensure that there is more than one hard disk on the virtual appliance.  The base 18GB drive should not be increased.  A second hard disk should be present to prevent the appliance from running out of storage during the upgrade process.  Complete instructions on adding an additional hard disk can be found within knowledge base FA309639.

3) Ensure that you have a valid backup of your DCE appliance.  Instructions on backing up to a Windows Share can be found in knowledge base FA299440.
NOTE: Backups can only be restored on the same version they are created on.  If performing multiple upgrades, it is recommended to create backups after each upgrade.

4) Follow the instructions in knowledge base FA377520 to download the next necessary upgrade zip file.

5) Verify the checksum of the upgrade zip file using an MD5 checksum validator of your choice.  The MD5 checksum can be found on the download page navigated to within step 4.

6) Issue the upgrade to DCE following the instructions in knowledge base FA158311.

7) Repeat steps 3-6 for the remaining upgrades required to come up to the latest version.

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