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PowerChute Business Edition events are not being logged to the Windows Application Log.
Issue:
PowerChute Business Edition events are not being logged to the Windows Application Log.
Product Line:
PowerChute Business Edition, prior to v9.1.1
Environment:
All supported Windows OS with Java versions
7 update 21 or later
6 update 45
5 update 45
Cause:
Changes by Oracle to latest Java versions
Solution:
Upgrade PowerChute to the latest version available at this link https://www.apc.com/us/en/tools/download/
NOTE: If you are running a version of PowerChute Agent prior to 9.1.1, and you use the JRE Configuration Tool to upgrade to a JRE version HIGHER than any of the following, PowerChute stops writing events to the Windows application log:
PowerChute Business Edition events are not being logged to the Windows Application Log.
Product Line:
PowerChute Business Edition, prior to v9.1.1
Environment:
All supported Windows OS with Java versions
7 update 21 or later
6 update 45
5 update 45
Cause:
Changes by Oracle to latest Java versions
Solution:
Upgrade PowerChute to the latest version available at this link https://www.apc.com/us/en/tools/download/
NOTE: If you are running a version of PowerChute Agent prior to 9.1.1, and you use the JRE Configuration Tool to upgrade to a JRE version HIGHER than any of the following, PowerChute stops writing events to the Windows application log:
- Java 7 update 21
- Java 6 update 45
- Java 5 update 45
Released for:APC United Arab Emirates
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