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How to find your computers comm ports for firmware update.

Published date: 04 December 2019

Issue: 
This document shows how to find your computers comm ports for firmware upodate.

Product line: 
Computer 

Environment: 
All Serial Numbers

Cause: 
Install, Repair

Resolution

Display Interface
WINDOWS XP

  1. Click the START in the lower left corner
  2. Go to Settings
  3. Click on Control Panel

 

 
  1. Open the System folder

 

  1. Click Hardware in the tabs then click the Device Manger toward the middle

  1. Click the [+] next to Ports and look for USB to Serial Cable

 

 

NOTE: Another way is to find My Computer on your desktop and right click. Open Manage and look for Device Manager on the left side then Device Manager. See picture below.

 

 

 


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