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Getting the latest version of the StruxureOn Gateway and smartphone app


Issue
Getting the latest version of the StruxureOn Gateway and smartphone app

Product Line
StruxureOn

Environment

StruxureOn Gateway
iPhone
Android

Resolution

 

StruxureOn app

Updates to the StruxureOn app will be available directly in the app. When the update popup appears, you can select to view the release notes first or update immediately. If you do not update, the update popup will continue to appear whenever you open the app.

StruxureOn Gateway 

The latest version of the StruxureOn Gateway is available for download in the dcimsupport Downloads menu.

  1. Remote desktop to the computer with your StruxureOn Gateway installation.
  2. Open a Web browser and download the latest .exe file available for download here.
  3. Run the .exe file and follow the steps in the wizard, including selecting language (available in English only at this time), confirming you want to upgrade, and accepting the license agreement.
 

 

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