We Want to Hear From You

Find APC Contacts

Customer Service

For all technical inquiries regarding products and solutions, as well as other non-technical inquiries, such as price and availability, order status or tracking. 8:00AM to 5:00PM.
For other customer care services, the Toll Free Number is available 24 x 7.
For 3-phase product technical support:

Corporate Headquarters

Level 8, Vinaconex Building,
34 Lang Ha,
Dong Da District Hanoi

Call: 1800 585858 (Toll Free) +84 4 3831 4037

Before You Buy

Call Sales Support

You are interested in purchasing APC products

Sales Support Chat

Agents are available Monday through Friday from 8:00am - 5:00pm ICT.

Before You Buy

Government & Education

You need purchasing information government or education organizations.

Partners & Resellers

You need support or are not sure if your company is a partner

Call: 1800 585858 Email

Find a Reseller

Locate an APC trained reseller for more product and application knowledge

Find a Reseller Location

Online Resellers

APC products are also available through these online resellers

Find an Online Location

After You Buy

Battery Sales

You need to replace the battery on your UPS.

Call: 1800 585858 Email

Service Sales Support

You own an APC product and would like to buy services for it.

Call: 1800 585858 Services Selector

Call Tech Support

Our tech support agents can help you with technical questions. 
Please have your model and serial numbers available.

Toll Free Number: 1800 585858 For 3-phase product technical support:
0919 272 433 (Hanoi)
0902 272 433 (HCMC)

Tech Support Chat

Chat with Support for immediate assistance with your APC Back-UPS, Smart-UPS, Cable, Surge Protection, Notebook and Mobile Device accessories and other products. 

Agents are available Monday through Friday from 8:00am - 5:00pm ICT


Media Contacts

Press & Marketing Contact:

Nguyen Thi Phuong Hong

Call: 84 8 38 103 103 Email


You are interested in contacting our APC Public Relations Staff

Email Press Center