Technical FAQs

Ask a Question

Upgrading NetBotz Central 2.x
Issue: Upgrading NetBotz Central 2.x Product Line: NetBotz Central Environment: NetBotz Central version 2.x Cause: Upgrading NetBotz Central 2.x is...
PowerChute Network Shutdown Virtual Appliance Hostname resets after reboot
Issue: The Hostname has been changed for the PowerChute Network Shutdown Virtual Appliance but after the Appliance is rebooted the host name reverts...
Video: Data Center Expert | How do I create and manage custom properties?
Issue: How to create and manage custom property keys within StruxureWare Data Center Expert? Product Line: StruxureWare Data Center Expert (DCE) -...
Video: NetBotz 250 | How do I update the firmware?
Issue: Process for updating firmware on the NetBotz Rack Monitor 250. Product Line: NetBotz Rack Monitor 250 (NB250) Environment: NetBotz Rack Monitor...
Data Center Expert | Lost communication to APC devices using SNMPv3 communication when upgrading NMC AOS to v6.4.6
Issue: SNMPv3 communication between StruxureWare Data Center Expert (DCE) and APC Network Management Cards (NMC) may be lost when upgrading the NMC...
Video: Data Center Expert | How do I control APC Switched Rack PDUs?
Issue: Process for controlling APC Switched Rack PDU outlets from StruxureWare Data Center Expert. Product Line: StruxureWare Data Center Expert (DCE)...
Video: Data Center Expert | How do I Configure the Date/Time, NTP Server, and Regional Settings?
Issue: How do I Configure the Date/Time, NTP Server, and Regional Settings in StruxureWare Data Center Expert?‚Äč Product Line: StruxureWare Data Center...
Data Center Expert | How do I disable/suppress alarms?
Issue: Process for disabling alarms in StruxureWare Data Center Expert Product Line: StruxureWare Data Center Expert (DCE) - Virtual Appliance (AP94VMACT)...
Video: Data Center Expert | How do I verify that an upgrade file is valid after download?
Issue: Process for verifying the checksum of a StruxureWare Data Center Expert upgrade file after download. Product Line: StruxureWare Data Center...
NetBotz Fiber Pod Extender
Issue: NetBotz Fiber Pod Extender Product Line: NetBotz Environment: NetBotz Fiber pod extender. Cause: Product information. Resolution: The NetBotz...
Results 41 - 50 of 100