Technical FAQs

Ask a Question

Security Notification: "LOGJAM" vulnerability - impact to PowerChute Business Edition
Issue: On 20th May 2015, several weaknesses in the Diffie-Hellman Key Exchange that could lead to security vulnerabilities in protocols such as HTTPS...
Can I import a StruxureWare DCE VM backup into a hardware server?
Issue: Can not import a StruxureWare DCE VM backup into a hardware server. Product Line: StruxureWare Data Center Expert. Environment: StruxureWare...
Replacement Fuse types for the Universal Transfer Switch
Issue: What fuse type and manufacturer are recommended for use in the Universal Transfer Switch products? Product Line: UTS6, UTS6BI, UTS6H and UTS10BI...
APC UPS Network Management Card (NMC) Compatibility Chart
  Issue Which model of UPS Network Management Card is supported in my UPS? Product Line   UPS Web/SNMP Card - AP9606   UPS Network Management Card...
Video: How to install PowerChute Business Edition
Issue: How to install PowerChute Business Edition UPS monitoring software Product: PowerChute Business Edition Environment: All supported OS Solution:...
Oil Type for Different Types of Refrigerant
Issue: Oil Type for Different Types of Refrigerant Product line: All AC DX Units Environment: All versions/serials Cause: Oil Maintanence Resolution:...
Larkin FCB Condenser Manual
Issue: Larkin FCB Condenser Manual Product line:  Heatcraft Larkin FCB Condenser Environment:     Cause:    Heatcraft Larkin FCB Condenser Manual...
Additional oil Charge for FM and AFX units
Issue:  Additional oil Charge for FM and AFX units Product line:  FM35, FM40, FM50, AFX Environment:     Cause:    Guidelines for Oil Charge Resolution:  ...
Video: Installation instructions for PowerChute Personal Edition 3.0.2
Issue: How to install PowerChute Personal Edition version 3.0.2 Product: PowerChute Personal Edition (PCPE) version 3.0.2 Environment: All supported...
Video: What to do if the system is missing native shutdown battery options / How to restore HID UPS device driver.
Issue: Missing native shutdown battery options in Windows Product Line: Back-UPS and Smart-UPS Environment: All supported Windows OS Cause: When viewing...
Results 11 - 20 of 100