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"Received ssh2_msg_channel_success for nonexistent channel 65536" error message using SSH with PuTTy v0.63 and higher with APC Network Management Card 1 (NMC1) devices
Issue A user may receive the following error message when using newer versions of PuTTy SSH client with NMC1 devices: "disconnected: received ssh2_msg_channel_success...
How To: Configuring an APC Network Management Card with popular email services such as Gmail, Yahoo!, Office 365, and Hotmail/Outlook.com
Issue Popular email services such as Gmail, Yahoo!, Office 365, and Hotmail/Outlook.com are not working with an APC Network Management Card enabled...
Video: What is an InRow filter run hour violation and how is it resolved?
Issue: What is an InRow filter run hour violation?   Product line: All InRow Units   Environment: Data Center Cooling   Cause:   Resolution: The alarm...
Can I install multiple APC SmartSlotAccessory Cards in one UPS?
Issue Can I install multiple APC SmartSlotAccessory Cards in one UPS? Product Line   APC Branded UPS models with the following model prefixes or names...
Serial Communication Cable used for SURTD model UPS models
Issue: Which serial communication cable can I use with a Smart UPS RT "SURTD" model UPS? Product Line: Smart UPS Online models with the following...
Which accessories/environmental sensors are compatible with my APC Network Management Card (or devices with embedded Network Management Cards)?
Issue Which accessories or environmental sensors are compatible with my Network Management Card (or devices with embedded Network Management Cards)?...
Can you change the cycle time on an InRow ACRD?
Issue: Can you change the cycle time on an InRow ACRD?   Product line: InRow DX   Environment: Data Center Cooling   Cause:   Resolution: The unit...
What is the difference between an InRow RP, InRow RD (600mm), and InRow RC (600mm)?
Issue: What is the difference between an InRow RP, InRow RD (600mm), and InRow RC (600mm)?   Product line: ACRPxxx, ACRC5xx, ACRD5xx   Environment:...
On the RP Chilled Water the top piping connections have one pipe for the return plumbed to the top, but no supply pipe connection, is this normal?
Issue: On the RP Chilled Water the top piping connections have one pipe for the return plumbed to the top, but no supply pipe connection, is this...
What wires are protected by the various ProtectNet models?
PNET1GB and PNETR6 both protect wires 1-8 on an RJ45 cable PTEL2 and PTEL2R both protect wires 1-4 on an RJ11-, or wires 3-6 on an RJ45 cable PDIGTR...
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