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What is the difference between an InRow RP, InRow RD (600mm), and InRow RC (600mm)?
Issue: What is the difference between an InRow RP, InRow RD (600mm), and InRow RC (600mm)?   Product line: ACRPxxx, ACRC5xx, ACRD5xx   Environment:...
Video: What is an InRow filter run hour violation and how is it resolved?
Issue: What is an InRow filter run hour violation?   Product line: All InRow Units   Environment: Data Center Cooling   Cause:   Resolution: The alarm...
Serial Communication Cable used for SURTD model UPS models
Issue: Which serial communication cable can I use with a Smart UPS RT "SURTD" model UPS? Product Line: Smart UPS Online models with the following...
What wires are protected by the various ProtectNet models?
PNET1GB and PNETR6 both protect wires 1-8 on an RJ45 cable PTEL2 and PTEL2R both protect wires 1-4 on an RJ11-, or wires 3-6 on an RJ45 cable PDIGTR...
Why is the UPS thermal dissipation rating calculated using efficiency data different from the value specified on www.apc.com?
Issue: The thermal dissipation rating specified on the APC website is sometimes different than the value calculated using efficiency data or the UPS...
Global Leap Second Impact on APC Network Management Card products
Issue A leap second is a second which is added to Coordinated Universal Time (UTC) in order to synchronize atomic clocks with astronomical time. The...
Can you change the cycle time on an InRow ACRD?
Issue: Can you change the cycle time on an InRow ACRD?   Product line: InRow DX   Environment: Data Center Cooling   Cause:   Resolution: The unit...
APC Switched Rack PDUs - any pending outlet commands are lost when PDU Network Management Interface is rebooted
Issue If an APC Switched Rack PDU's Network Management Interface is rebooted (manually by the user, or automatically due to network watchdog timer...
LDAP/LDAPS Configuration with KVM1116P, KVM2116P, and KVM2132P Digital IP KVM Switches
Issue Need assistance or instructions on configuring LDAP/LDAPS with Digital IP KVM Switches Product Line KVM1116P KVM2116P KVM2132P Environment Microsoft...
Why does my AP9613 Dry Contact I/O SmartSlot Card's configuration utility show an incorrect relay state or status?
Issue Why does my AP9613 Dry Contact I/O SmartSlot Card's configuration utility (seen below) show an incorrect relay state or status? Upon making...
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