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Frequently Asked Pre-Sales Questions for Remote Monitoring Services (RMS)
The following document addresses common questions raised in understanding how APC Remote Monitoring Service (RMS) operates, how it should be installed...
Are APC Cat 6 Patch Panels color coded for 568B or 568A?
Issue:  The installer needs to know the color code on the rear of the Cat 6 patch panel.     Product Line: Cables and Connectivity Solutions, Patch...
Galaxy 3500, Smart-UPS VT and AIS3000 Power Factor Information
Issue: Galaxy 3500, Smart-UPS VT and AIS3000 Power Factor Information   Product line: Galaxy 3500, Smart-UPS VT and AIS3000     Environment: All models/...
Where do I get information on MPRS – Modular UPS Revitalization Service for Symmetra PX products
    Issue: Where to get information on MPRS – Modular UPS Revitalization Service for Symmetra PX products   Product line: Symmetra PX 20KVA 40KVA...
How many cables can fit into a vertical or horizontal cable manager, or through an opening in a NetShelter cabinet?
Issue: Customers need to know approximately how many cables will fit into specific cable management products. Product Line: NetShelter SX, NetShelter...
Is there a NetShelter Accessory Compatibility Chart that shows which NetShelter accessories, UPS, PDU, Symmetra, NetBotz, Air or KVM fit into a specific cabinet?
Issue: Is there an accessory compatibility chart for NetShelter cabinets? Product Line: NetShelter   Environment:  All versions and serial ranges....
Is the NetShelter CX available in different colors?
Issue: Customers need to know what colors the NetShelter CX are available in. Product Line: NetShelter CX Environment: All versions and serial ranges....
Where can the AR3100X717 and AR3104X717 be purchased?
Issue: A source for AR3100X717 or AR3104X717 in needed. Product Line: NetShelter Dell OEM Environment: All versions and serial ranges. Cause: Need...
Recommendations for protecting a laser printer
Issue: What are APC's recommendations for protecting Laser Printers? Product Line: SurgeArrest, Back-UPS and Back-UPS PRO Environment: N/A Cause:...
What are the Condensate Pump lift specifications for your InRow product line?
Issue: What are the Condensate Pump lift specifications for your InRow product line?   Product line: All InRow Units   Environment: Data Center Cooling...
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