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Safety shuddered outlets will not accept a plug
Issue: Surge safety shuddered outlet is not accepting my device's electrical plug. Product Line: APC Performance Surge Arrest Environment: P11VXXX...
What is Peak Surge Current rating?
Issue: What is Peak Surge Current rating? Product Line: All APC  Surge and Back-UPS products. Environment: All APC Surge and Back-UPS products. Cause...
What is the battery type and technology used in APC UPS Systems?
Issue: What is the battery type and technology used in APC UPS Systems? Product Line: All APC Single Phase UPS Battery systems. Environment: All APC...
Where can I get StruxureWare Data Center Expert Software Upgrades
Issue: Obtaining StruxureWare Data Center Expert Software Upgrades Product Line: InfraStruXure Central StruxureWare Data Center Expert Environment:...
I have a Smart-UPS, what is your warranty policy?
Issue: Smart-UPS Warranty Product Line: Smart-UPS Environment: All models, All Serial Numbers Cause: Product Information. Resolution: Smart-UPS models...
What is the Smart-UPS On-Line surge and spike test data?
Issue: What is the Smart-UPS On-Line surge and spike test data? Product Line: Smart-UPS Environment: All models, All Serial Numbers Cause: Product...
Reasons a Smart-UPS Will Transfer to Battery
Issue: When will my UPS switch to battery? Product Line: Smart-UPS Environment: All models, All Serial Numbers Cause: Normal Operation. Resolution:...
Why does my Network Management Card report warmstart/coldstart or network interface restart/coldstart?
Issue My UPS Network Management Card or Network Management Card enabled product is reporting one or more of the following alarms: System: Warmstart,...
What are the character and length limitations of the username and password fields on a Network Management Card?
Issue Character and length limitations of the username and password fields on a Network Management Card Product Line   Network Management Card 1 (NMC1)...
Which cable types support the different Ethernet Speeds?
Issue: How to determine the correct cable type by Ethernet network speed Product Line: Cables and Connectivity Solutions Environment: Network Cables...
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