Technical FAQs

Ask a Question

Filter results

Clear
"Received ssh2_msg_channel_success for nonexistent channel 65536" error message using SSH with PuTTy v0.63 and higher with APC Network Management Card 1 (NMC1) devices
Issue A user may receive the following error message when using newer versions of PuTTy SSH client with NMC1 devices: "disconnected: received ssh2_msg_channel_success...
Video: Automatic Transfer Switch (AP44XX) front panel LEDs explained
Issue: This FAQ document explains the behavior of the LEDs located on the front panel of the fourth generation rack automatic transfer switches (ATS)....
What are the Share-UPS and Interface Expander modes of operation?
Issue What are the Share-UPS and Interface Expander modes of operation? Product Line   UPS Device Management AP9607/AP9607CB Interface Expander SmartSlot...
Why am I receiving a "serial communication lost" message from my Network Management Card?
  Issue I am receiving a "serial communication lost" message from my Network Management Card or Web/SNMP Card. Product Line   Web/SNMP Card - AP9606...
What are the character and length limitations of the username and password fields on a Network Management Card?
Issue Character and length limitations of the username and password fields on a Network Management Card Product Line   Network Management Card 1 (NMC1)...
How switching works in the fourth generation rack automatic transfer switches (AP44XX)
Issue: This FAQ document explains how switching works in the fourth generation of rack automatic transfer switch (ATS) products. Product Line: 4th...
StruxureWare DCE “Unable to retrieve data from server. Attempting to connect…” message received
Issue:   StruxureWare Data Center Expert (DCE) may display the following error message via the thin client (web interface): Unable to retrieve data...
My Extended Warranty Registration has failed, what do I do next?
After entering the "APC Registration Key" and "APC Service Serial Number" on our Warranty Registrations Web page and you come across the following...
Can I vertically mount my AP77XX or AP44XX Automatic Transfer Switch (ATS)?
Issue Customers wish to vertically mount an AP77XX or AP44XX ATS Product Line AP77XX series Automatic Transfer Switches (all generations) AP44XX series...
When my Network Management Card loses power, which log file(s) will be saved?
Issue When my Network Management Card (or device with an embedded Network Management Card) loses power, which log file(s) will be saved? Which log...
Results 1 - 10 of 27