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I have a Smart-UPS, what is your warranty policy?


Issue:

Smart-UPS Warranty

Product Line:

Smart-UPS

Environment:

All models, All Serial Numbers

Cause:

Product Information.

Resolution:
Smart-UPS models that begin with SU, SUA, SUM, SC, SURT, or SMC have a Two Year warranty on the UPS hardware and Battery.

Smart-UPS models that begin with SMT, SMX, or SRT have a Three Year warranty on the UPS hardware and a Two Year warranty on the Battery.

The Warranty period starts at the date of original purchase. When requesting warranty service we may ask for proof of purchase if we are unable to verify warranty eligibility through other means.
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