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My StruxureOn app is very slow or times out

The app requires a network connection to run on your smartphone. It works on both the mobile network and Wi-Fi.

Issue
My StruxureOn app is very slow or times out

Product Line
StruxureOn

Environment
StruxureOn iPhone app
StruxureOn Android app

Resolution
 
 
The app requires a network connection to run on your smartphone. It works on both the mobile network and Wi-Fi.
 

Try this

  • Turn off the mobile network or the Wi-Fi one at the time to see if this resolves the issue.
 
 
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