Will my Smart-UPS RT UPS turn on without batteries?

Issue:

Will my Smart-UPS RT UPS turn on without batteries?

Product Line:

Smart-UPS Online

Environment:

All RT models or less, All Serial Numbers

Cause:

No, the Smart-UPS RT family (10Kva or less) requires working batteries to be connected in order to turn on. Smart-UPS RT 15Kva and 20Kva models can turn on with or without functional batteries.

Resolution:

Allow the batteries to charge if there has been a recent outage. Otherwise, replace the batteries as needed. Contact APC Tech Support for further assistance if necessary.