Technical FAQs

Ask a Question

Which SmartSlot accessories are supported by the Galaxy 3500 (G3500) UPS?



Issue

Which SmartSlot accessories are supported by the Galaxy 3500 (G3500) UPS?


Product Line
 
  • Data Center and Facility 3 Phase UPS
    • MGE Galaxy 3500 models

Environment
 
  • All serial numbers
  • All firmware versions unless otherwise noted

Cause

The list below details what accessories are supported by the Galaxy 3500 UPS (G3500) and what measures must be taken to utilize them.


Resolution


 
  • Network Management Card 2 - AP9630/30CH, AP9631/31CH


The APC Network Management Card 2 SKUs AP9630/30CH and AP9631/31CH can be utilized with the G3500 UPS. The Network Management Card must be loaded with the sumx firmware application 5.0.3 or higher. The AP9631 ships with the G3500 UPS.

The AP9810 Relay I/O dongle can also used with the AP9631 Network Management Card 2 to have dry contact functionality - (2) inputs, (1) output per AP9810 with a maximum of (2) AP9810 that can be attached.
 

  • Building Management Card (BMS) - AP9622


The AP9622 BMS card is supported in the G3500 UPS. It can utilize some of the 3-phase Symmetra bit register/modbus map, which can be found on the AP9622 product page, but other registers may not report properly if you are not in a 3:3 configuration.

 

  • Dry Contact I/O SmartSlot Card - AP9610 or AP9613


The AP9610 or AP9613 is supported in the G3500 UPS. For AP9610 (or AP9613 utilizing dip switch configurations only) you must use Configuration 2, as mentioned in knowledge base FA156152.  Alternatively, Configuration 4 and the onboard configuration utility can be utilized on the AP9613.

Unfortunately, if you use the included APC accessory terminal screw board with the AP9610, the front panel/UPS door will not close correctly. In order to avoid this issue, there are a few options you can look into.

1.) Purchase a right angle DB25 Male-Female interconnection

2.) Utilize an APC AP9600 single slot SmartSlot expansion chassis and extend the cable to the AP9600 with a 940-1500 serial cable. This communication cable can be routed so that the chassis can sit on top of the UPS. If using an AP9600, the NMC AP9630 or AP9631 should be in the AP9600 expansion chassis and the AP9610 should be in the SmartSlot in the UPS frame. This is the proper installation order per knowledge base article ID FA156034. (Note: This required installation order also applies to AP9613.)

3.) Use an AP9604 SmartSlot triple chassis which comes with a 10' cable. This communication cable can be routed so that the chassis can sit on top of the UPS. Also, if do not want to use the included accessory board, you can make your own cable, using the pinout in the AP9610 user's guide and avoid buying a right angle 25 pin extension cable.

4.) If using both an NMC and AP9610 or AP9613, put both the put the AP9610 or AP9613 and the NMC2 in the AP9604 triple chassis, referencing the correct installation order mentioned in knowledge base article ID FA156034 to ensure proper function of both the NMC2 and AP9610 or AP9613.
 

  • SmartSlot Serial Interface Expander - AP9607, AP9607CB, AP9624


The SmartSlot serial interface expander can be used with the G3500 to supply two dedicated simple signaling ports, such as for use with an AS/400 or an IBM iSeries, if required.

The Interface Expander 2 (AP9624) is also supposed by the G3500 and was released in mid-2014 to replace AP9607 and AP9607CB.
 



 

Was this helpful?
What can we do to improve the information ?