Equipment Protection Policy


THIS POLICY IS NOT A WARRANTY. REFER TO THE APC LIMITED WARRANTY FOR INFORMATION CONCERNING THE WARRANTY FOR YOUR APC PRODUCT. THE LIMITATIONS AND CONDITIONS IN THIS POLICY DO NOT AFFECT THE TERMS OF THE WARRANTY.

"Equipment Protection Policy"
'In the 50 U.S. States, Canada, Bermuda and/or Puerto Rico for 120V products only.'

If your electronic equipment is damaged by power line transients on an AC power line (120 volt) while directly and properly connected to a standard APC 120 volt product covered by the Equipment Protection Policy ("connected equipment"), and if all of the remaining conditions specified below are met, APC will, at APC's sole option, during the period specified below, replace the APC product and either (a) pay for the repair of the equipment or (b) reimburse you for the fair market value, as determined by the then current price list of the Orion Blue Book (or equivalent), of the connected equipment, in an amount not to exceed the dollar limits stated below, if APC determines that the damage was caused by the failure of the APC product to protect against power line transients, (telephone line, network, or CATV transients, if applicable). Power line transients that APC products have been designed to protect against, as recognized by industry standards, include spikes and surges on AC power lines (not designed as protection against swells as defined by IEEE 1100-1992). Protection from telephone line transients applies only to APC products which offer telephone line protection, and in cases in which such protection is available, telephone service equipment must include a properly installed and operating "primary protection" device at the service entrance (such devices are normally added during telephone installation) in order to be covered for telephone line transients. Protection of CATV (Cable Television) connected equipment from transients applies only to APC products which offer such protection, and in such cases, the CATV service must be properly grounded according to the codes set forth in the National Electric Code (NEC) in order to be covered for CATV transients. Protection from network line transients applies only to APC products which offer network line protection.

This APC policy applies to APC ProtectNet products if the power line to the equipment it is protecting is using only APC products, with an applicable Equipment Protection Policy, to protect against power line transients. The coverage of the ProtectNet product will then be covered under the APC power protection product Equipment Protection Policy. This policy does not apply to APC ProtectNet products if used individually without APC AC power protection products.

APC reserves the right to determine whether the damage to the connected equipment is due to APC product failure by requesting that damaged equipment be sent to APC for inspection. THIS POLICY DOES NOT COVER DAMAGES CAUSED BY USE OF NON-APC BATTERIES OR NON-APC ACCESSORIES WITH ANY APC PRODUCT OR ANY MISUSE, NEGLIGENCE, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE OR OTHER HAZARD. This policy is in excess of, and applies only to the extent necessary beyond any coverage for the connected equipment provided by other sources, including, but not limited to, any manufacturer's warranty, and any extended warranty coverage.

Equipment Protection Policy Dollar Limits
For customers that meet the qualifications and conditions set forth in this policy, APC will provide reimbursement (cost of repair or fair market value) up to the dollar limits stated as follows:

To view a specific family, please select one:


Product Family Specific Model Dollar Limit
UPS
Back-UPS BE325-FR Lifetime : 75000 Euros
Back-UPS BE325-GR Lifetime : 75000 Euros
Back-UPS BE325-IT Lifetime : 75000 Euros
Back-UPS BE325-UK Lifetime : 75000 Euros, Lifetime : 35000 GBP
Back-UPS BE350G Lifetime : $75000
Back-UPS BE350G-CN Lifetime : $75000
Back-UPS BE350G-LM Lifetime : $75000
Back-UPS BE400-CP Lifetime : 100000 Euro
Back-UPS BE400-FR Lifetime : 100000 Euro
Back-UPS BE400-GR Lifetime : 100000 Euro
Back-UPS BE400-IT Lifetime : 100000 Euro
Back-UPS BE400-SP Lifetime : 100000 Euro
Back-UPS BE400-UK Lifetime : 50000 GBP
Back-UPS BE450G-CN Lifetime : $75000
Back-UPS BE450G-LM Lifetime : $75000
Back-UPS BE550-CP Lifetime : 100000 Euro
Back-UPS BE550-FR Lifetime : 100000 Euro
Back-UPS BE550-IT Lifetime : 100000 Euro
Back-UPS BE550G Lifetime : $75000
Back-UPS BE550G-AZ Lifetime : 150000 AUD
Back-UPS BE550G-CN Lifetime : $75000
Back-UPS BE550G-CP Lifetime : 100000 Euro
Back-UPS BE550G-FR Lifetime : 100000 Euro
Back-UPS BE550G-GR Lifetime : 100000 Euro
Back-UPS BE550G-IT Lifetime : 100000 Euro
Back-UPS BE550G-LM Lifetime : $75000
Back-UPS BE550G-SP Lifetime : 100000 Euro
Back-UPS BE550G-UK Lifetime : 50000 GBP
Back-UPS BE550RW Lifetime : $75000
Back-UPS BE650G-CN Lifetime : $75000
Back-UPS BE650G1 Lifetime : $75000
Back-UPS BE650G1-CN Lifetime : $75000
Back-UPS BE700-CP Lifetime : 100000 Euro
Back-UPS BE700G-AZ Lifetime : 150000 AUD
Back-UPS BE700G-CP Lifetime : 100000 Euro
Back-UPS BE700G-FR Lifetime : 100000 Euro
Back-UPS BE700G-GR Lifetime : 100000 Euro
Back-UPS BE700G-IT Lifetime : 100000 Euro
Back-UPS BE700G-SP Lifetime : 100000 Euro
Back-UPS BE700G-UK Lifetime : 50000 GBP
Back-UPS BE750G Lifetime : $75000
Back-UPS BE750G-CN Lifetime : $75000
Back-UPS BE750G-LM Lifetime : $75000
Back-UPS BH500INET Lifetime : 10000 Euros
Back-UPS BH500NET Lifetime : $100000
Back-UPS BK350 Lifetime : $100000
Back-UPS BK350EI Lifetime : 100000 Euro, Lifetime : 50000 GBP
Back-UPS BK350X545 Lifetime : $100000
Back-UPS BK500 Lifetime : $100000
Back-UPS BK500BLK Lifetime : $25000
Back-UPS BK500EI Lifetime : 100000 Euro, Lifetime : 50000 GBP
Back-UPS BK650-AS Lifetime : $100000, Lifetime : 50000 GBP
Back-UPS BK650EI Lifetime : 100000 Euro, Lifetime : 50000 GBP
Back-UPS BN1080G Lifetime : $150000
Back-UPS BN4001 Lifetime : $75000
Back-UPS BN575G Lifetime : $75000
Back-UPS BN600G Lifetime : $75000
Back-UPS BN700MC Lifetime : $75000
Back-UPS BR1200LCDI Lifetime : 75000 Euros, No EPP for ASEAN
Back-UPS BR800-FR Lifetime : 150000 Euros
Back-UPS BR800I Lifetime : 200000 AUD, Lifetime : 150000 Euros, Lifetime : 75000 GBP
Back-UPS BX1100CI No EPP for ASEAN
Back-UPS BX1100CI-MS No EPP for ASEAN
Back-UPS BX625CI-MS No EPP for ASEAN
Back-UPS BX650CI-MS No EPP for ASEAN
Back-UPS BX800CI-MS No EPP for ASEAN
Back-UPS CS BK350EIX545 Lifetime : 100000 Euro, Lifetime : 50000 GBP
Back-UPS CS BK350W Lifetime : $100000
Back-UPS CS BK500BLKW Lifetime : $25000
Back-UPS CS BK500W Lifetime : $10000
Back-UPS ES BE325RW Lifetime : $150000
Back-UPS ES BE350GW Lifetime : $75000
Back-UPS ES BE350RW Lifetime : $75000
Back-UPS ES BE650GW Lifetime : $75000
Back-UPS ES BE650RW Lifetime : $75000
Back-UPS ES BE750GW Lifetime : $75000
Back-UPS LS BP500UCW Lifetime : $150000
Back-UPS LS BP700UCW Lifetime : $150000
Back-UPS Pro BG500 Lifetime : $150000
Back-UPS Pro BR1000G Lifetime : $150000
Back-UPS Pro BR1200G-FR Lifetime : 150000 Euros
Back-UPS Pro BR1200G-GR Lifetime : 200000 AUD, Lifetime : 150000 Euros, Lifetime : 75000 GBP
Back-UPS Pro BR1200GI Lifetime : 200000 AUD, Lifetime : 150000 Euros, Lifetime : 75000 GBP
Back-UPS Pro BR1300G Lifetime : $150000
Back-UPS Pro BR1500G Lifetime : $150000
Back-UPS Pro BR1500G-FR Lifetime : 150000 Euros
Back-UPS Pro BR1500G-GR Lifetime : 200000 AUD, Lifetime : 150000 Euros, Lifetime : 75000 GBP
Back-UPS Pro BR1500GI Lifetime : 200000 AUD, Lifetime : 150000 Euros, Lifetime : 75000 GBP
Back-UPS Pro BR550GI Lifetime : 200000 AUD, Lifetime : 150000 Euros, Lifetime : 75000 GBP
Back-UPS Pro BR700G Lifetime : $150000
Back-UPS Pro BR900G-FR Lifetime : $150000
Back-UPS Pro BR900G-GR Lifetime : 200000 AUD, Lifetime : 150000 Euros, Lifetime : 75000 GBP
Back-UPS Pro BR900GI Lifetime : 200000 AUD, Lifetime : 150000 Euros, Lifetime : 75000 GBP
Back-UPS RS BR1200W Lifetime : $150000
Back-UPS RS BR1300LCDW Lifetime : $150000
Back-UPS RS BR1500LCDW Lifetime : $150000
Back-UPS RS BR1500W Lifetime : $150000
Back-UPS RS BR500W Lifetime : $75000
Back-UPS RS BR800BLKW Lifetime : $150000
Back-UPS RS BR900W Lifetime : $150000
Back-UPS RS BX1300LCDW Lifetime : $75000
Back-UPS XS BN1050-CN Lifetime : $150000
Back-UPS XS BN1350G Lifetime : $150000
Back-UPS XS BX1000G-CA Lifetime : $150000
Back-UPS XS BX1200 Lifetime : $150000
Back-UPS XS BX1300G Lifetime : $150000
Back-UPS XS BX1300G-CA Lifetime : $150000
Back-UPS XS BX1500 Lifetime : $150000
Back-UPS XS BX1500G Lifetime : $150000
Back-UPS XS BX1500G-CA Lifetime : $150000
Back-UPS XS BX1500LCDW Lifetime : $150000
Back-UPS XS BX800 Lifetime : $150000
Back-UPS XS BX900RW Lifetime : $150000
Back-UPS XS CNB750 Lifetime : $50000
Smart-UPS DLT1500 Lifetime : $150000
Smart-UPS DLT1500RM2U Lifetime : $150000
Smart-UPS DLT2200 Lifetime : $150000
Smart-UPS DLT3000RM2U Lifetime : $150000
Smart-UPS SC1000W Lifetime : $150000
Smart-UPS SC1500W Lifetime : $150000
Smart-UPS SC420 Lifetime : $150000
Smart-UPS SC420W Lifetime : $150000
Smart-UPS SC450RM1U Lifetime : $150000
Smart-UPS SC620 Lifetime : $150000
Smart-UPS SC620W Lifetime : $150000
Smart-UPS SMC1000 Lifetime : $150000
Smart-UPS SMC1000-2U Lifetime : $150000
Smart-UPS SMC1500 Lifetime : $150000
Smart-UPS SMC1500-2U Lifetime : $150000
Smart-UPS SMT1000 Lifetime : $150000
Smart-UPS SMT1000RM2U Lifetime : $150000
Smart-UPS SMT1000US Lifetime : $150000
Smart-UPS SMT1500 Lifetime : $150000
Smart-UPS SMT1500RM1U Lifetime : $150000
Smart-UPS SMT1500RM2U Lifetime : $150000
Smart-UPS SMT1500RMUS Lifetime : $150000
Smart-UPS SMT1500US Lifetime : $150000
Smart-UPS SMT2200 Lifetime : $150000
Smart-UPS SMT2200RM2U Lifetime : $150000
Smart-UPS SMT2200RMUS Lifetime : $150000
Smart-UPS SMT2200US Lifetime : $150000
Smart-UPS SMT3000 Lifetime : $150000
Smart-UPS SMT3000RM2U Lifetime : $150000
Smart-UPS SMT3000RMT2U Lifetime : $150000
Smart-UPS SMT3000RMUS Lifetime : $150000
Smart-UPS SMT750 Lifetime : $150000
Smart-UPS SMT750R2-NMC Lifetime : $150000
Smart-UPS SMT750RM2U Lifetime : $150000
Smart-UPS SMT750US Lifetime : $150000
Smart-UPS SMX1000 Lifetime : $150000
Smart-UPS SMX1500RM2U Lifetime : $150000
Smart-UPS SMX1500RM2UNC Lifetime : $150000
Smart-UPS SMX2000LV Lifetime : $150000
Smart-UPS SMX2000LVNC Lifetime : $150000
Smart-UPS SMX2000RMLV2U Lifetime : $150000
Smart-UPS SMX2000RMLV2UNC Lifetime : $150000
Smart-UPS SMX2200RMLV2U Lifetime : $150000
Smart-UPS SMX3000LV Lifetime : $150000
Smart-UPS SMX3000LVNC Lifetime : $150000
Smart-UPS SMX3000RMLV2U Lifetime : $150000
Smart-UPS SMX3000RMLV2UNC Lifetime : $150000
Smart-UPS SMX750 Lifetime : $150000
Smart-UPS SMX750-NMC Lifetime : $150000
Smart-UPS SUA1000 Lifetime : $150000
Smart-UPS SUA1000RM1U Lifetime : $150000
Smart-UPS SUA1000RM1UW Lifetime : $150000
Smart-UPS SUA1000RM2U Lifetime : $150000
Smart-UPS SUA1000RM2UW Lifetime : $150000
Smart-UPS SUA1000US Lifetime : $150000
Smart-UPS SUA1000W Lifetime : $150000
Smart-UPS SUA1000XL Lifetime : $150000
Smart-UPS SUA1000XLW Lifetime : $150000
Smart-UPS SUA1500 Lifetime : $150000
Smart-UPS SUA1500RM2U Lifetime : $150000
Smart-UPS SUA1500RM2UW Lifetime : $150000
Smart-UPS SUA1500W Lifetime : $150000
Smart-UPS SUA2200 Lifetime : $150000
Smart-UPS SUA2200RM2U Lifetime : $150000
Smart-UPS SUA2200RM2UW Lifetime : $150000
Smart-UPS SUA2200RMXL3UW Lifetime : $150000
Smart-UPS SUA2200W Lifetime : $150000
Smart-UPS SUA3000 Lifetime : $150000
Smart-UPS SUA3000RM2U Lifetime : $150000
Smart-UPS SUA3000RM2UW Lifetime : $150000
Smart-UPS SUA3000RMXL3UW Lifetime : $150000
Smart-UPS SUA3000RMXLA3U Lifetime : $150000
Smart-UPS SUA3000W Lifetime : $150000
Smart-UPS SUA3000XL Lifetime : $150000
Smart-UPS SUA3000XLW Lifetime : $150000
Smart-UPS SUA5000R5TXFMR Lifetime : $150000
Smart-UPS SUA5000RMT5U Lifetime : $150000
Smart-UPS SUA750 Lifetime : $150000
Smart-UPS SUA750RM1U Lifetime : $150000
Smart-UPS SUA750RM1UW Lifetime : $150000
Smart-UPS SUA750RM2U Lifetime : $150000
Smart-UPS SUA750RM2UW Lifetime : $150000
Smart-UPS SUA750W Lifetime : $150000
Smart-UPS SUA750XLW Lifetime : $150000
Smart-UPS SUM1500RMXL2U Lifetime : $150000
Smart-UPS SUM1500RMXL2UW Lifetime : $150000
Smart-UPS SUM3000RMXL2U Lifetime : $150000
Smart-UPS SUM3000RMXL2UW Lifetime : $150000
Special Configurations SMT1500R2X122 Lifetime : $150000
Special Configurations SMT1500R2X180 Lifetime : $150000
Special Configurations SMT1500X413 Lifetime : $150000
Special Configurations SMT1500X448 Lifetime : $150000
Special Configurations SMT2200R2X106 Lifetime : $150000
Special Configurations SMT2200R2X180 Lifetime : $150000
Special Configurations SMT3000R2X145 Lifetime : $150000
Special Configurations SMT3000R2X180 Lifetime : $150000
Special Configurations SMT750R2X122 Lifetime : $150000
Special Configurations SUA2200X115 Lifetime : $150000
Surge Protection and Power Conditioning
Line-R LE1200 Lifetime : $25000
Line-R LE600 Lifetime : $25000
PowerManager POW6-WHT Lifetime : $100000
PowerManager POW6T-WHT Lifetime : $100000
SurgeArrest Essential P1-AZ Lifetime : 75000 AUD
SurgeArrest Essential P1-FR Lifetime : 50000 Euros
SurgeArrest Essential P1-GR Lifetime : 50000 Euros
SurgeArrest Essential P1-IT Lifetime : 50000 Euros
SurgeArrest Essential P1-SP Lifetime : 50000 Euros
SurgeArrest Essential P1-UK Lifetime : 50000 Euros, Lifetime : 35000 GBP
SurgeArrest Essential P1T Lifetime : $25000
SurgeArrest Essential P1T-AZ Lifetime : 75000 AUD
SurgeArrest Essential P1T-FR Lifetime : 50000 Euros
SurgeArrest Essential P1T-GR Lifetime : 50000 Euros
SurgeArrest Essential P1T-IT Lifetime : 50000 Euros
SurgeArrest Essential P1T-SP Lifetime : 50000 Euros
SurgeArrest Essential P1T-UK Lifetime : 50000 Euros, Lifetime : 35000 GBP
SurgeArrest Essential P4 Lifetime : $25000
SurgeArrest Essential P4E-TH No EPP for ASEAN
SurgeArrest Essential P4GC Lifetime : $50000
SurgeArrest Essential P4WUSB Lifetime : $50000
SurgeArrest Essential P5-VN No EPP for ASEAN
SurgeArrest Essential P5B-AZ Lifetime : 75000 AUD
SurgeArrest Essential P5B-FR Lifetime : 50000 Euros
SurgeArrest Essential P5B-GR Lifetime : 50000 Euros
SurgeArrest Essential P5B-IT Lifetime : 50000 Euros
SurgeArrest Essential P5B-SP Lifetime : 50000 Euros
SurgeArrest Essential P5B-UK Lifetime : 50000 Euros, Lifetime : 35000 GBP
SurgeArrest Essential P5BT-AZ Lifetime : 75000 AUD
SurgeArrest Essential P5BT-FR Lifetime : 50000 Euros
SurgeArrest Essential P5BT-GR Lifetime : 50000 Euros
SurgeArrest Essential P5BT-IT Lifetime : 50000 Euros
SurgeArrest Essential P5BT-SP Lifetime : 50000 Euros
SurgeArrest Essential P5BT-UK Lifetime : 50000 Euros, Lifetime : 35000 GBP
SurgeArrest Essential P5BV-AZ Lifetime : 75000 AUD
SurgeArrest Essential P5BV-FR Lifetime : 50000 Euros
SurgeArrest Essential P5BV-GR Lifetime : 50000 Euros
SurgeArrest Essential P5BV-IT Lifetime : 50000 Euros
SurgeArrest Essential P5BV-SP Lifetime : 50000 Euros
SurgeArrest Essential P5BV-UK Lifetime : 50000 Euros, Lifetime : 35000 GBP
SurgeArrest Essential P5T-VN No EPP for ASEAN
SurgeArrest Essential P6-TH No EPP for ASEAN
SurgeArrest Essential P610 Lifetime : $50000
SurgeArrest Essential P62 Lifetime : $50000
SurgeArrest Essential P62SBP66SVB Lifetime : $50000
SurgeArrest Essential P66 Lifetime : $50000
SurgeArrest Essential P6B Lifetime : $25000
SurgeArrest Essential P6B-LM Lifetime : $25000
SurgeArrest Essential P6E-TH No EPP for ASEAN
SurgeArrest Essential P6GC Lifetime : $50000
SurgeArrest Essential P6M Lifetime : $25000
SurgeArrest Essential P6M10 Lifetime : $25000
SurgeArrest Essential P6N Lifetime : $50000
SurgeArrest Essential P6N-TH No EPP for ASEAN
SurgeArrest Essential P6TM Lifetime : $25000
SurgeArrest Essential P6TM10 Lifetime : $25000
SurgeArrest Essential P6W Lifetime : $50000
SurgeArrest Essential P6WT Lifetime : $50000
SurgeArrest Essential P74 Lifetime : $25000
SurgeArrest Essential P7GB Lifetime : $50000
SurgeArrest Essential P7GT-CN Lifetime : $50000
SurgeArrest Essential P7T Lifetime : $25000
SurgeArrest Essential P7T-LM Lifetime : $25000
SurgeArrest Essential P7T10 Lifetime : $25000
SurgeArrest Essential P8E-TH No EPP for ASEAN
SurgeArrest Essential PDIY7 Lifetime : $5000
SurgeArrest Essential PDIY8 Lifetime : $5000
SurgeArrest Essential PER7 Lifetime : $50000
SurgeArrest Essential PER7-LM Lifetime : $50000
SurgeArrest Essential PER7T Lifetime : $50000
SurgeArrest Essential PER8T Lifetime : $50000
SurgeArrest Essential PL5B-DE Lifetime : 30000 Euros
SurgeArrest Essential PL5B-FR Lifetime : 50000 Euros
SurgeArrest Essential PL5B-GB Lifetime : 50000 GBP
SurgeArrest Essential PNOTEPROC6 Lifetime : $75000
SurgeArrest Essential PNOTEPROC6-EC Lifetime : $75000, Lifetime : 75000 Euros, Lifetime : 50000 GBP
SurgeArrest Essential PNOTEPROC8 Lifetime : $75000
SurgeArrest Essential PNOTEPROC8-EC Lifetime : $75000, Lifetime : 75000 Euros, Lifetime : 50000 GBP
SurgeArrest Home/Office NET7 Lifetime : $100000
SurgeArrest Home/Office P8GT Lifetime : $150000
SurgeArrest Home/Office P8T3 Lifetime : $150000
SurgeArrest Home/Office P8T3-LM Lifetime : $75000
SurgeArrest Home/Office P8VT3 Lifetime : $150000
SurgeArrest Home/Office P8VT3-LM Lifetime : $75000
SurgeArrest Home/Office PH6T3-AZ Lifetime : 125000 AUD
SurgeArrest Home/Office PH6T3-FR Lifetime : 75000 Euros
SurgeArrest Home/Office PH6T3-GR Lifetime : 75000 Euros
SurgeArrest Home/Office PH6T3-IT Lifetime : 75000 Euros
SurgeArrest Home/Office PH6T3-SP Lifetime : 75000 Euros
SurgeArrest Home/Office PH6T3-UK Lifetime : 75000 Euros, Lifetime : 50000 GBP
SurgeArrest Home/Office PH6VT3-AZ Lifetime : 125000 AUD
SurgeArrest Home/Office PH6VT3-FR Lifetime : 75000 Euros
SurgeArrest Home/Office PH6VT3-GR Lifetime : 75000 Euros
SurgeArrest Home/Office PH6VT3-IT Lifetime : 75000 Euros
SurgeArrest Home/Office PH6VT3-SP Lifetime : 75000 Euros
SurgeArrest Home/Office PH6VT3-UK Lifetime : 75000 Euros, Lifetime : 50000 GBP
SurgeArrest Home/Office PRO7 Lifetime : $75000
SurgeArrest Home/Office PRO7T Lifetime : $75000
SurgeArrest Home/Office PRO8 Lifetime : $75000
SurgeArrest Home/Office PRO8T2 Lifetime : $75000
SurgeArrest Performance NET8 Lifetime : $100000
SurgeArrest Performance NET9RMBLK Lifetime : $25000
SurgeArrest Performance P11GTV Lifetime : $150000
SurgeArrest Performance P11VNT3 Lifetime : $100000
SurgeArrest Performance P11VT3 Lifetime : $100000
SurgeArrest Performance PF11VNT3 Lifetime : $100000
SurgeArrest Performance PF8VNT3-AZ Lifetime : 175000 AUD
SurgeArrest Performance PF8VNT3-FR Lifetime : 100000 Euro
SurgeArrest Performance PF8VNT3-GR Lifetime : 100000 Euro
SurgeArrest Performance PF8VNT3-IT Lifetime : 100000 Euro
SurgeArrest Performance PF8VNT3-SP Lifetime : 100000 Euro
SurgeArrest Performance PF8VNT3-UK Lifetime : 100000 Euro, Lifetime : 75000 GBP
SurgeArrest Performance PL8VT3-DE Lifetime : 100000 Euro
SurgeArrest Performance PL8VT3-FR Lifetime : 100000 Euro
SurgeArrest Performance PL8VT3-GB Lifetime : 100000 GBP
Audio-Video Solutions
AV Power Conditioners & Battery Backups H10 Lifetime : $500000
AV Power Conditioners & Battery Backups H10BLK Lifetime : $500000
AV Power Conditioners & Battery Backups H15 Lifetime : $750000
AV Power Conditioners & Battery Backups H15BLK Lifetime : $750000
AV Power Conditioners & Battery Backups J10BLK Lifetime : $750000
AV Power Conditioners & Battery Backups J15 Lifetime : $750000
AV Power Conditioners & Battery Backups J15BLK Lifetime : $750000
AV Power Conditioners & Battery Backups J25B Lifetime : $350000
AV Power Conditioners & Battery Backups J35B Lifetime : $350000
AV Power Conditioners & Battery Backups S10BLK Unlimited Lifetime
AV Power Conditioners & Battery Backups S15BLK Unlimited Lifetime
AV Power Conditioners & Battery Backups S20BLK Unlimited Lifetime
AV Power Filters C10BLK Lifetime : $350000
AV Power Filters C2 Lifetime : $350000
AV Power Filters C3 Lifetime : $150000
AV Power Filters C5 Lifetime : $350000
AV Power Filters G50B-20A2 Lifetime : $450000
AV Power Filters G50NETB-20A2 Lifetime : $450000
AV Power Filters G50NETB2 Lifetime : $450000
AV Power Filters G5BLK Lifetime : $450000
AV Surge Protectors P4V Lifetime : $25000
AV Surge Protectors P6V Lifetime : $25000
AV Surge Protectors P7V Lifetime : $50000
AV Surge Protectors P7V-LM Lifetime : $50000
AV Surge Protectors P8V Lifetime : $100000
AV Surge Protectors P8VNTG Lifetime : $100000
AV Surge Protectors PF8T3V-GR Lifetime : 75000 Euros
AV Surge Protectors PF8T3V-UK Lifetime : 25000 GBP

  • All X-option products are excluded.
  • "Lifetime" period is the life of the product while owned by the original purchaser ("you" or "purchaser"). Other period limitations are from date of purchase.

  • Eligibility for coverage under the Equipment Protection Policy:
    1. You must register the product by returning to APC the warranty card provided with the product within 10 days of purchase. All information must be filled in, and you should retain a copy for your records. The warranty card must clearly identify the types of electronic equipment that will be plugged into the APC product for which protection under this policy is claimed. All connected equipment must be UL or CSA approved.
    2. The APC product must be plugged into properly wired and grounded outlets; no extension cords, adapters, other ground wires, or electrical connections may be used, with the sole exception of other standard APC 120 volt products. The installation must not include power protection products made by any manufacturer other than APC. The installation must comply with all applicable electrical and safety codes set forth pursuant to the National Electrical Code (NEC).
    3. Any claim under the Equipment Protection Policy must be made within 10 days of the date of alleged damage to the connected equipment.
    4. The Equipment Protection Policy covers only standard APC 120V products used in the 50 U.S. states, Canada, Bermuda* and/or Puerto Rico*.

    *Only Back-UPS, Smart-UPS and SurgeArrest product families are covered by the APC Equipment Protection Policy for Puerto Rico and Bermuda. The Equipment Protection Policy is effective for qualified units purchased after May 2003, with the exception of purchases associated with BestCo where all purchase dates will be accepted.


    What is not covered under the Product Policy:
    1. Restoration of lost data and reinstallation of software are not covered.
    2. This policy does not cover damage from a cause other than AC power line transients, except for damage due to telephone line, network or CATV transients, which is covered only if the APC product offers such protection.

    In addition, the following are expressly excluded from coverage:
    1. Damage caused by failure to provide a suitable installation environment for the product (including, but not limited to, lack of a good electrical ground).
    2. Damage caused by the use of the APC product for purposes other than those for which it was designed.
    3. Damage caused by accidents, or disasters such as fire, flood, or wind.
    4. Damage caused by abuse, misuse, alteration, modification, or negligence.
    5. This policy is null and void if, in APC's view, the APC product has been tampered with or altered in any way.
    6. EXCEPT AS EXPRESSLY PROVIDED IN THIS POLICY, IN NO CASE SHALL APC BE LIABLE UNDER THE TERMS OF THIS POLICY FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR MULTIPLE DAMAGES ARISING OUT OF THE USE OF THE APC PRODUCT OR DAMAGE TO THE CONNECTED EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH CLAIM IS BASED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF USE OF THE APC PRODUCT OR THE CONNECTED EQUIPMENT OR ANY ASSOCIATED EQUIPMENT, LOSS OF SOFTWARE, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, LABOR, DOWNTIME, THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.

    Submitting an Equipment Protection Policy Claim:
    1. If all of the conditions for coverage are satisfied, call the APC customer service department at (800) 800-4APC and obtain an EPP RMA (Equipment Protection Policy Returned Material Authorization) number. APC will forward to you an Equipment Protection Policy claim form, which must be completed and filed within 30 days.
    2. Mail the completed claim forms to: American Power Conversion, Attention: Claims Department, 132 Fairgrounds Road, PO Box 278, West Kingston, RI 02892
    3. Mark the Equipment Protection Policy RMA number on the APC product you are returning.
    4. Pack the APC product in its original packaging (or request packing materials from APC if the packaging has been discarded). 4. Mark the EPP RMA number clearly on the outside of box.
    5. Ship the product (one way shipping charges paid by you) to: American Power Conversion, 201 Fulling Mill Road, MIddletown, PA 07057 Door 51, Attn: EPP RMA#________
    6. APC will evaluate the product to determine its level of functionality, and will examine the product for evidence of damage from AC power line transients (telephone line, network and CATV transients, if applicable). (A) If APC's evaluation provides no evidence of damage from power line transients (telephone line, network or CATV transients, if applicable), APC will send to the customer (I) a report summarizing the tests performed and (ii) a rejection of claim notice. (B) If the APC product shows evidence of damage from power line transients (telephone line, network or CATV transients, if applicable), APC will request that all connected equipment for which an Equipment Protection Policy claim has been submitted, be sent for evaluation to either APC or an authorized service center. If it is determined that the connected equipment has been damaged from AC power line transients (telephone line, network or CATV transients, if applicable), APC will, in its discretion, either authorize you to have the equipment repaired or reimburse you for the fair market value of the damaged equipment, up to the dollar limits stated above. Please save the damaged connected equipment or all damaged parts.
    7. If you are authorized by APC to have the connected equipment repaired, the repair must be performed at a service center that is authorized by the manufacturer of the connected equipment. APC reserves the right to contact the authorized service center directly to discuss repair costs and repair diagnosis, and damage to the connected equipment to determine if it was caused by AC power line transients (telephone line, network or CATV transients, if applicable) and the right to request that the service center forward the connected equipment or components of the connected equipment to APC for inspection.
    8. APC will, after determining that the damage was caused by the failure of the APC product to protect against AC power line transients (telephone line, network or CATV transients, if applicable), issue payment to you, in its sole discretion, for either costs of repair or the fair market value of the connected equipment, up to the dollar limits stated above. APC reserves the right to require you to transfer title and deliver the connected equipment to APC if it chooses to reimburse you for the fair market value of the connected equipment.
    9. Unless modified in a writing signed by APC and you, the terms of this policy are understood to be the complete and exclusive agreement between the parties, superseding all prior agreements, oral and written, and all other communications between the parties relating to the subject matter of this agreement. No employee of APC or any other party is authorized to make any representations beyond those made in this agreement concerning the Equipment Protection Policy.

    Data Recovery Policy
    If data is lost from the hard drive in the protected computer due to a malfunction of a properly connected APC product, APC will, at its sole discretion, provide data recovery services from Ontrack® data recovery labs. This warranty will be offered to customers to the extent commercially reasonable, as determined by APC at its sole discretion. Ontrack will make every commercially reasonable effort to retrieve customer data, however, due to the nature of data loss, recovery is not guaranteed. The data recovery warranty is available on all APC products mentioned in the chart that follows with the exception of APC's Basic and Personal SurgeArrest® models. Data recovery is limited to physical hard drives within protected computing equipment. Expressly excluded from this warranty are any type of external storage devices.

    APC reserves the right to determine whether the damage to the connected equipment is due to APC product failure by requesting that damaged equipment be sent to APC for inspection. This policy is in excess of, and applies only to the extent necessary beyond, any coverage for the connected equipment provided by other sources, including, but not limited to, any manufacturer's warranty, extended warranty coverage and home owner's insurance

    Note: The Data Recovery Policy does not apply to all products (Contact your local APC Representative for more information).