Battery Replacement Procedure for Smart-UPS 450, 700, 1000, and 1400 VA Models

bullet Self Test
Front Panel of Smart-UPS

If the red "replace battery" LED on the UPS is illuminated, the Smart-UPS may need to have its battery replaced.

Follow the procedure for Smart-UPS replace battery self test to determine if the battery needs to be replaced.

Caution: Please confirm that the UPS is plugged directly into the wall. Excessive temperature may decrease battery life expectancy or cause an incorrect replace battery indicator.


 
Ordering A New Battery
In-Warranty service:
If you have determined that your UPS requires a new battery and it is in warranty, contact APC support.

Out-of-Warranty options:
If you have determined that your UPS requires a new battery and it is out of warranty, see your dealer or call the APC Replacement Battery Hotline at 1-800-349-4034.

If you would like to trade in your UPS for a new APC unit at a significant discount, read about the Trade-UPS Program.

If you prefer, you can purchase User-Replaceable Battery Cartridges on-line directly from APC.


bullet Battery Replacement Procedure
Note: Please read the warning at the bottom of this page before performing the procedure below.

Tools required: Screwdriver.

Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure. Caution: To avoid personal injury due to energy hazard, remove wrist watches and jewelry such as rings when replacing the batteries. Use tools with insulated handles.


Battery Replacement Procedure - Step 1 1. Grasp the top of the front cover and tilt it out and down. Tip: Raise the front of the UPS before removing the front cover by either bringing the UPS at the edge of a table, or by putting a pencil underneath the front bezel of the UPS.
Battery Replacement Procedure - Step 2 2. Unhook the bottom of the cover from the chassis and lift it upward to expose the battery door. Be careful not to strain the ribbon cable. Do not touch the exposed printed circuit board. Fold the front cover on top of the UPS. Use a flat-blade screwdriver or a coin to remove the two battery door screws and open the door.
Battery Replacement Procedure - Step 3 3. Grasp the tab and gently pull the battery out of the UPS and straight towards you. You may have to use both hands to pull the tab if necessary.
Battery Replacement Procedure - Step 4 4. Disconnect the battery leads.
  • For the 450, 700, and 1000 VA models, loosen the connectors by gently wiggling them while pulling straight back from the battery connector.
  • For the 1400 VA model, separate the two gray couplers apart to disconnect the battery. (Picture shown is Smart-UPS 1400)
Battery Replacement Procedure - Step 5 5. Connect the battery leads to the new battery. Note: Small sparks at the battery connectors are normal during battery connection.
  • For the 450, 700 and 1000 VA models, connect the red wire to the positive (+) terminal and the black wire to the negative (-) terminal.
  • For the 1400 VA model, reconnect the gray battery coupler to the UPS's coupler.
Battery Replacement Procedure - Step 6 6. Slide the battery into the UPS, close the battery door, replace the battery compartment screws, and replace the front cover.Front Picture of Smart-UPS 700
7. Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. APC supplies pre-paid shipping tags for the return of the batteries to our recycling center. See the new battery instructions for more information.

 
Warning
  • This equipment contains potentially hazardous voltages. Do not attempt to disassemble the unit. The only exception is for equipment containing batteries. Battery replacement using the procedures above is permissible. Except for the battery, the unit contains no user serviceable parts. Repairs are performed only by factory trained service personnel.
  • The batteries in the equipment are recyclable. They contain lead and pose a hazard to the environment and human health if not disposed of properly. Return the battery to a factory authorized service center or refer to local codes for proper disposal requirements.

    CAUTION:

    • Do not dispose of batteries in a fire. The batteries may explode.
    • Do not open or mutilate batteries. They contain an electrolyte which is toxic and harmful to the skin and eyes.
    • To avoid personal injury due to energy hazard, remove wrist watches and jewelry such as rings when replacing the batteries. Use tools with insulated handles.
    • Replace batteries with the same number and type of batteries as originally installed in the equipment.