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Contact Information

For additional assistance or if the below resources do not answer your questions, please feel free to contact us. The Customer Care Center will be able to work with you to find a tailored solution to your particular problem or concern.

United States

132 Fairgrounds Road 
W. Kingston , RI 02892 

Business Hours

Monday - Friday 8:00am - 8:00pm EST

Contact Description Web/E-mail Phone
Technical Support You own an APC product and you need technical assistance. Please ensure you have model and serial number available. Technical Support


Sales Support You are interested in purchasing APC products. Sales Support


Service Sales Support You own an APC product and would like to buy services for it. Service Selector


Battery Sales If you need to replace the battery on your UPS. Customer Service Request


Customer Service For all other non-technical inquiries, such as price and availability, order status or tracking. Customer Service Request


Recycling Options You are interested in options APC offers to recycle products Recycling Options
Corporate Headquarters You need general information or directions to APC's corporate headquarters. Address & Directions


Government Team You need APC Govt. information.


Reseller Team You need information about APC's Certified Reseller Program or are inquiring about APC's Reseller Locator Tool. Online Reseller Support


APC Magazines You are interested in contacting our APC Currents Magazine Staff.
Editors You are interested in contacting our Public Relations Staff.
Website Feedback You have comments, suggestions, or feedback relating to our website Website Feedback Form
APC Commerce You have purchased an APC product through our website and you would like to check the order status and/or tracking.