StruxureOn Monitoring Service

Data-driven digital monitoring service for your critical equipment, increasing resiliency and transparency through live sensor data, predictive analytics and smart alarming delivered directly to your Smartphone. Remote diagnostics are provided by the experts monitoring your connected assets 24x7.

StruxureOn is a digital monitoring service that proactively minimizes downtime and reduces break-fix resolution time through smart alarming, remote troubleshooting and visibility into your device lifecycle. A mobile app allows instant access to live sensor data, and chat with your own team or the experts at Schneider Electric 24x7, providing peace of mind and fast issue resolution. Machine data forms the basis of long-term operational insights and analytics, aimed at reducing equipment maintenance costs, and delivered through a secure connection.

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Products Part Number Price
StruxureOn Onsite Installation WDISEOINST -- Call for Availability
800-800-4272
StruxureOn Remote Installation WDISERINST -- Call for Availability
800-800-4272
Premium
Proactive service dispatch Physical infrastructure threats can be anticipated, identified and resolved quickly and accurately, and potential onsite support dispatched if required.
StruxureOn report Let us tell you when your fan is about to fail instead of waiting for it to do so. The personalized report provides insights on connected devices, coupled with expert recommendations on how to improve equipment utilization and lifecycle.
Team chat collaboration Collaborate through chat with your own team and Schneider Electric experts for quick resolution of a problem.
Share more to get more Get more value from your data by connecting to the Schneider cloud. Connect one device and you’ll get alarms and analytics from that device. Connect all devices in your data center and you’ll get the predictive analysis – and if you connect all your data centers you’ll be able to benchmark between them, as well as your peers globally.
Expert 24x7 monitoring Alleviates the strain on internal staff by engaging experts to provide 24-hour NOC monitoring of the physical infrastructure, enabling remote troubleshooting for quick resolution of critical incidents.
Incident tracking Incidents are automatically created and tracked, providing easy access to real-time incident status, incident history and chat history between your own team and the Schneider Electric NOC personnel.
Standard & Premium
Multi-vendor equipment support Remove the need for multiple monitoring platforms by managing an extensive range of networked Schneider Electric devices including: 1phase and 3phase UPSs, power distribution units, cooling, environmental and other data center devices. 3rd party devices can be monitored, provided these devices have an IP port with SNMP or Modbus TCP and deliver useful information.
StruxureOn app Fast access to information on critical infrastructure devices, removing the need to access a laptop and log into VPN in order to see what an alarm concerns, and how critical the alarm is – all is available on the smartphone
Alarms on app Customers are immediately notified via Smartphone and/or phone call as critical events occurs, allowing for fast issue resolution and minimized downtime.
Live data on app Always connected to your physical infrastructure, showing live sensor data and device details directly on your smartphone.
Cyber security A cyber-secure connection provides improved security for your infrastructure devices, and machine data forms the basis of operational insights and analytics, aimed at reducing equipment maintenance costs.
Secure encrypted communication All network communication goes through our secure outbound and encrypted gateway. Outbound https connection from gateway to cloud with 2048 bits through port 443.

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