Preventive Maintenance

An on site examination of your system designed to ensure optimal performance scheduled to meet your needs.

In order to keep your APC by Schneider Electric systems running at maximum efficiency, it is imperative that Preventive Maintenance be performed on a regular basis. Our service policy is to prevent problems before they occur. Advance power and cooling systems contain components and parts that will wear out over time. Proper care and regular maintenance will help you avoid unnecessary downtime, saving you time and money. To be sure your system is receiving the care it needs, you need specially trained staff, who are familiar with the inner workings of the APC by Schneider Electric products. Preventive Maintenance services give your system the level of service it needs and you the peace of mind you deserve.

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Products Part Number
Product AC Input Capacitor Replacement Service Part Number WACIN
Product AC Output Capacitor Replacement Service Part Number WACOUT
Product DC Capacitor Replacement Service Part Number WCAPREPLC
Product DC Capacitor Replacement Service for (1) Silcon UPS Part Number WDCCAP
Product Annual Preventive Maintenance Service Part Number WPMV
Product (1) Site Inspection Visit for (1) Galaxy VX 1250 Scalable to 1500kVA UPS Part Number WSITEINSPEC-VX-122
Convenience
Free firmware upgrades Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
7x24 Upgrade option If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Environmental inspection In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Functional verification During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Experienced Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Labor and travel expenses included Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
System cleaning Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
Service Summary Report Provides a detailed report of work performed including recommendations for service to ensure optimal performance

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