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Video: How to verify USB communications between UPS and Windows OS using UsbDeview.exe

Issue:
need to check USB communications between Windows OS and APC Back-UPS or APC Smart-UPS

Product Lines:
Back-UPS and Smart-UPS that accept USB communications
PowerChute Personal Edition
PowerChute Business Edition

Environment:
All supported Windows OS

Cause:
Testing USB communications using UsbDeview.exe

Solution:

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