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“Failed dependency error on terminal” during PowerChute Business Edition 8.0.1, 9.0.x, 9.1.x and 9.2.0 installation on Red Hat Enterprise Linux 6.0, 6.1, 6.2, 6.3, 6.4, 6.5, 6.6, 6.7, 6.8, 7.0, 7.1

Issue:
The installation requires 32-bit libraries (glibc) to be available on an x64 system.

Product Line: 
PowerChute Business Edition  versions 8.0.1, 9.0, 9.0.1, 9.0.2, 9.0.3, 9.1.x and 9.2.0

Environment:
Red Hat Enterprise Linux (RHEL) versions 6.x and 7.x

Cause:
32 bit libraries used by PowerChute missing in the x64 Operating System installation.

Solution:
Please follow the steps below to ensure that 32-bit libraries are available on your x64 system: 
For RHEL 6.0, 6.1, 6.2, 6.3
1.     Registered Red Hat Network (RHN) users:
Download the Red Hat Package Manager (RPM). For more information see:https://access.redhat.com/knowledge/docs/en-US/Red_Hat_Enterprise_Linux/6/html/Developer_Guide/compilers.html
Download the following packages from RHN:
  •         "glibc-x.xx-x.xx.xxx.xxxx.rpm"
  •         "nss-softokn-freebl-x.xx.x-x.xxx.xxxx.rpm"
 
Non-registered users, copy the packages listed above to your desktop from the Packages folder on the CD of one of the following, depending on your RHEL version:
  • RHEL_6.0 X86_64
  •  RHEL_6.1 X86_64
  • RHEL_6.2 X86_64
  • RHEL_6.3 X86_64
     
2.     Navigate to the files’ location and type the command:

yum localinstall --disablerepo=* glibc-x.xx-x.xx.xxx.xxxx.rpm  nss-softokn-freebl-x.xx.x-x.xxx.xxxx.rpm

(Replace x with the relevant package numbering for your RHEL version). 
Note:
If you see the following message on the command line:
 
“Public key for nss-softokn-freebl-x.xx.x-x.x.xxx.xxxx.rpm is not installed”
 
then, add --nogpgcheck to the command line to disable public key verification (see below):

yum localinstall --nogpgcheck --disablerepo=* glibc-x.xx-x.xx.xxx.xxxx.rpm  nss-softokn-freebl-x.xx.x-x.xxx.xxxx.rpm
3.     When prompted, type “y”.
4.     Install PowerChute versions prior to 9.1 using:
rpm -i pbeagent<version>.rpm
            Install PowerChute versions 9.1 and higher using
./install_pbeagent_linux.sh 
 
 Red Hat Version glibc nss-softokn
 RHEL 6.0  glibc-2.12-1.7.el6.i686.rpm  nss-softokn-freebl-3.12.7-1.1.el6.i686.rpm
 RHEL 6.1  glibc-2.12-1.25.el6.i686.rpm   nss-softokn-freebl-3.12.9-3.el6.i686.rpm
 RHEL 6.2  glibc-2.12-1.47.el6.i686.rpm      nss-softokn-freebl-3.12.9-11.el6.i686.rpm
 RHEL 6.3  glibc-2.12-1.80.el6.i686.rpm      nss-softokn-freebl-3.12.9-11.el6.i686.rpm
Table 1: Red Hat versions 6.0, 6.1, 6.2, 6.3 and associated packages.
 
For RHEL 6.4, 6.5, 6.6, 6.7, 6.8, and 7.x
1. Registered Red Hat Network (RHN) users, download the following packages from RHN:
  • "glibc-x.xx-x.xx.xxx.xxxx.rpm"
  •  "nss-softokn-freebl-x.xx.x-x.xxx.xxxx.rpm"
  •  “libstdc++-x.x.x-x.xxx.xxx.rpm”
  •  “libgcc-x.x.x-x.xxx.xxxx.rpm”
Non-registered users, copy the packages listed above to your desktop from the Packages folder on the CD of RHEL_6.4 X86_64
3.     Navigate to the files’ location and type the following commands:
yum localinstall --disablerepo=* glibc-x.xx-x.xx.xxx.xxxx.rpm nss-softokn-freebl-x.xx.x-x.xxx.xxxx.rpm
yum localinstall --disablerepo=* libstdc++-x.x.x-x.xxx.xxx.rpm libgcc-x.x.x-x.xxx.xxxx.rpm
(Replace x with the relevant package numbering for your RHEL version).
5.     When prompted, type “y”.
 
6.     Install PowerChute versions prior to 9.1 using
        rpm -i pbeagent<version>.rpm
            Install PowerChute versions 9.1 and higher using
              ./install_pbeagent_linux.sh 
 
 RHEL 6.4 Packages  
 glibc glibc-2.12-1.7.el6.i686.rpm
 nss-softokn nss-softokn-freebl-3.12.7-1.1.el6.i686.rpm
 libstdc++ libstdc++-4.4.7-3.el6.i686.rpm
 Libgcc libgcc-4.4.7-3.el6.i686.rpm
Table 2: Red Hat versions 6.4 and associated packages.

 
 RHEL 6.5 Packages  
 glibc glibc-2.12-1.132.el6.i686.rpm
 nss-softokn nss-softokn-freebl-3.14.3-9.el6.i686.rpm
 libstdc++ libstdc++-4.4.7-4.el6.i686.rpm
 Libgcc libgcc-4.4.7-4.el6.i686.rpm
 Table 3: Red Hat versions 6.5 and associated packages.

 
 RHEL 6.6 Packages  
 glibc glibc-2.12-1.149.el6.i686.rpm
 nss-softokn nss-softokn-freebl-3.14.3-17.el6.i686.rpm
 libstdc++ libstdc++-4.4.7-11.el6.i686.rpm
 libgcc libgcc-4.4.7-11.el6.i686.rpm
 Table 4: Red Hat versions 6.6 and associated packages.
 
 RHEL 6.7 Packages  
 glibc glibc-2.12-1.166.el6.i686.rpm
 nss-softokn nss-softokn-freebl-3.14.3-22.el6_6.i686.rpm 
 libstdc++ libstdc++-4.4.7-16.el6.i686.rpm
 libgcc libgcc-4.4.7-16.el6.i686.rpm
 Table 5: Red Hat versions 6.7 and associated packages.
 
 RHEL 6.8 Packages  
 glibc glibc-2.12-1.192.el6.i686.rpm
 nss-softokn nss-softokn-freebl-3.14.3-23.el6_6.i686.rpm 
 libstdc++ libstdc++-4.4.7-17.el6.i686.rpm
 libgcc libgcc-4.4.7-17.el6.i686.rpm
 Table 6: Red Hat versions 6.8 and associated packages.
 
 RHEL 7.0 Packages  
 glibc glibc-2.17-55.el7.i686.rpm
 nss-softokn nss-softokn-freebl-3.15.4-2.el7.i686.rpm
 libstdc++ libstdc++-4.8.2-16.el7.i686.rpm
 Libgcc libgcc-4.8.2-16.el7.i686.rpm
 Table 7: Red Hat versions 7.0 and associated packages.

 
 RHEL 7.1 Packages  
 glibc glibc-2.17-78.el7.i686.rpm
 nss-softokn nss-softokn-freebl-3.16.2.3-9.el7.i686.rpm
 libstdc++ libgcc-4.8.3-9.el7.i686.rpm
 Libgcc libstdc++4.8.3-9.el7.i686.rpm
 Table 8: Red Hat versions 7.1 and associated packages.
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