Technical FAQs

Ask a Question

Newer sensor pod 120 (NBPD0122) not appearing on older Netbotz V2 firmware.

Issue:

Newer sensor pod 120 (NBPD0122) not appearing on older Netbotz V2 firmware

Product Line:

NetBotz

Environment:

NetBotz version 2and the Sensor pod 120

Cause:

Due to hardware and firmware changes on the newer Sensor pod 120, Botzware prior to 2.6.x is unable to properly detect the sensor pod. Since the older firmware will not detect the pod, there is no way other than upgrading the Botzware to even view the sensor pod's firmware revision.

Resolution:

In any issue where a new sensor pod is not detected properly, the newest Botzware should be applied to the Netbotz 420/500.

Was this helpful?
What can we do to improve the information ?