Schneider Electric Support Center

From technical support to complete customer service, we care about your business and individual needs. We are here to help you anytime, anywhere. Try out our digital self-services!

Office hours & 24/7 break-fix services

Our Customer Care Centre is open Monday to Friday from 8:00 to 17:00. You can reach out to the team for technical support.

You can also count on us outside our regular opening hours in case of a breakdown. You can reach us 24/7 via telephone number 088 00 30 750. We are there for you in case of urgent breakdowns. This means breakdowns in which your production is directly at risk and/or has come to a standstill. In that case, you can call via the number above and we will do everything in our power to help you as quickly as possible.

UPS Replacement Battery Selector

Find the genuine APC Replacement Batter for your UPS

Closeup of a smartphone with UPS details on screen

Register your APC Products

IT professional working inside a server room

Software & Firmware Selector

Find the latest Software and Firmware releases to support your APC products.

Extended Warranty & Service Registration

Use your Registration Key and Service Serial Number found on the label inside the Service Packet you purchased to register now.

A girl sorting recyclable waste in different crates

Recycling Options

Find the details on the safe and easy methods to recycle APC products

Product Documents and Software

Search and download product datasheets, catalogs, guides, CAD files certificates, and software.

Product Selectors

Click-to-answer questions guide you through selecting the right product for your application.

mySchneider Account

Register or log in to mySchneider to access best-in-class certification training, deal registration discounts, dedicated support, marketing and sales resources and more.