Support

Top FAQs

Browse the most-popular questions about APC products and services below

 Constant Tone with the Power-On LED Flashing on Back-UPS ES? Battery Charge LEDs Flashing on Smart-UPS? How to configure settings on APC Network Management Card? Reset Password for Network Management Card (NMC)? View All FAQs

Resources and Tools

FAQ’s Product Advisor Tools Battery Replacement Finder User Manuals White Papers Application Notes Trade-Off Tools Product Announcements Learning Events View All Resources and Tools

Need Data Center Help?

To request support for APC power, cooling, and infrastructure solutions, contact the data center support team at Schneider Electric.

 Contact Us View Data Center Solutions @ Schneider Electric
  • How To Configure Settings on APC Network Management Card

    Learn how to access your Network Management Card interface and where to enter the IP address, Subnet Mask, and Default Gateway so that the cards can be accessed, managed, and controlled from chosen computers on your network.

    View this FAQ
    Default Alternative Text

    Product Registration & Warranty Services

    Product Registration

    Warranty Services

    View All Product Registration and Warranty Services

    CALL

    Default Alternative Text
    Can’t find the support you need online? Give us a call.

    Email

    Default Alternative Text
    Submit your questions here and we will reply to you promptly.

    Discussion Forums

    Default Alternative Text
    Exchange ideas and suggestions with other customers.

    Customer Care App

    Default Alternative Text
    Get support on the go — anytime, anywhere.
    • Default Alternative Text
    • Sign up to stay up to date with best practices, new solutions and special offers.

    © 2016, APC by Schneider Electric