Technical FAQs

Ask a Question

Pelco Sarix cameras do not get full frame rate with Botzware 3.3

Issue:

Pelco Sarix cameras do not get full frame rate with Botzware 3.3

Product Line:

NetBotz

Environment:

NetBotz version 3 with 3.3 firmware.

Cause:

With the release of Botzware 3.3, NetBotz supports a new line of Pelco Cameras. We have tested 3 Sarix cameras and support the entire line by design.

Due to the large size of JPG images coming from the Sarix cameras, we are unable to pull the images from the camera and then show them or save them in an alert at the full 15 fps rate. We have tested 3 different cameras and have seen the following frame rates when set at 15 frames per second:

IXS0C-AAWLL39 - 10 fps
IXE20DN-ABAWU52 - 5 fps
IX30DN-AAWL040 - 3 fps

Resolution:

With the release of BotzWare 4.0, this should no longer be an issue.

Was this helpful?
What can we do to improve the information ?