NetBotz appliance firmware upgrade or downgrade causes USB-attached external storage data loss.
Issue:
NetBotz appliance firmware upgrade or downgrade causes USB-attached external storage data loss
Product Line:
NetBotz
Environment:
All versions
Cause:
Not Provided
Resolution:
When upgrading (or downgrading) any version of NetBotz firmware when the running version has been configured to support USB-attached external storage, camera capture images and alert history (graphs and other alert information) are deleted from the storage device when it is re-attached under control of the upgraded or downgraded firmware.
Workaround: Use network-attached storage instead (Windows share or Unix NFS).