InfraStruXure Central surveillance slows when communicating to NetBotz appliance using SSL.

Issue:

InfraStruXure Central surveillance slows when communicating to NetBotz appliance using SSL.

Product Line:

InfraStruXure Central / StruxureWare Data Center Expert
NetBotz appliances

Environment:

StruxureWare communications with NetBotz using SSL

Cause:

Regardless of the frame rate you have set within the surveillance settings of ISX Central, the maximum frame rate ISX Central will receive from a NetBotz appliance is 5 frames per second. This is due to the overhead that SSL creates.

Resolution:

Without the encryption and decryption in SSL, surveillance frame rates will remain as configured. This issue effects both version 2 and version 3 NetBotz appliances.