InfraStruXure Central surveillance slows when communicating to NetBotz appliance using SSL.
Issue:
InfraStruXure Central surveillance slows when communicating to NetBotz appliance using SSL.
Product Line:
InfraStruXure Central / StruxureWare Data Center Expert NetBotz appliances
Environment:
StruxureWare communications with NetBotz using SSL
Cause:
Regardless of the frame rate you have set within the surveillance settings of ISX Central, the maximum frame rate ISX Central will receive from a NetBotz appliance is 5 frames per second. This is due to the overhead that SSL creates.
Resolution:
Without the encryption and decryption in SSL, surveillance frame rates will remain as configured. This issue effects both version 2 and version 3 NetBotz appliances.