Technical FAQs

Ask a Question

Video: How to Reset the Service Interval timer on an APC ATS

Issue:
Resetting Generator Service Interval on SmartGen ATS with ISX
 
Product line:
Automatic Transfer Switch, ISX-GEN-ATS, Smart-Gen
 
Environment:
All Product models, all serial numbers
 
Cause:
It is necessary to reset the service interval after performing scheduled maintenance on the genset.

Resolution:
Below steps for resetting the service interval on an APC ATS.
 
Select ‘Generator Menu’ from the main ATS menu
Select ‘Statistics and Maintenance’ From the Generator Menu
Select ‘Next Scheduled Service’
Select ‘Reset Service Record’ Then select ‘Yes’ to confirm.
 
The date will change to one year in the future.

The following video demonstrates this procedure:
 
Was this helpful?
What can we do to improve the information ?