Empty gray screen appears when trying to run graph in ISX Central on a Windows 2000 system.
Issue:
Empty gray screen appears when trying to run graph in ISX Central on a Windows 2000 system
Product Line:
InfraStruxure Central
Environment:
Potentially every version (newer versions not tested on Windows 2000)
Cause:
APC has seen 2 instances where running a graph on a Windows 2000 system causes a blank window. In these cases, windows did not have the gdiplus.dll file installed
Resolution:
The file in question can be downloaded here: