Both HTTP and HTTPS options in StruxureWare DCE are grayed out.

Issue:

Both HTTP and HTTPS options in StruxureWare DCE are grayed out.

Product Line:

StruxureWare Data Center Expert

Environment:

Potentially any version

Cause:

It has been noticed that on occasion, turning off HTTP and then turning it back on again can occasionally cause StruxureWare's option to configure these options to be grayed out.

Resolution:

If you have a recent backup from prior to the issue, you may want to restore the server and re-import that backup.

In order for this to be corrected in the current configuration, customer's must contact technical support for StruxureWare Data Center Expert. A remote session will be required at this point.