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What are the differences between APC branded and Dell branded Smart-UPS and Netshelter products?

Issue:

What are the differences between APC branded and Dell branded Smart-UPS and Netshelter products?

Product Line:

Smart-UPS, Netshelter

Environment:

"DL" models, "X717" models,  All Serial Numbers

Cause:

APC has entered into an agreement with Dell to produce new Dell branded Smart-UPS and Netshelter products. All support is to be provided by APC.

Resolution:

There are only 4 differences between new Dell branded units and APC standard models:

1. Dell logo badge on the front panel.
Here's a link to Dell UPS images:  https://schneider-electric.box.com/s/nfx98vml97o2fvo05u44 (Note: You may be required to create a log-in to view)

2. Dell logo on the box.

3. Online Smart-UPS models (DLRTs) ship as towers, with feet and top cover attached, but include the rail kit in the box for versatility.
    APC standard Smart-UPS Online products come either as a tower (no rail kit) or as a rackmount (no feet). DLRTs are true convertibles.

4.  Dell SKUs have a blue sticker on their rear panels:
 
APC will be providing all post-sales support for these products.  Customers should call APC directly rather than contacting Dell tech support.

Dell will launch these products worldwide on March 1st, 2014 



 
 
 
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