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​Graph reports are not loaded in the StruxureWare Data Center Expert web client


Issue:
When a graph report is selected in Saved Reports in the web client, the Loading Graph… message is displayed, but the graph is never displayed.

Product Line:
StruxureWare Data Center Expert 7.2.x

Environment:
Web client

Cause:
The report contains multiple Other Numeric sensors.
Reports that contain more than 25 numeric sensors, more than two numeric sensor types, or sensors other than numeric sensors, cannot be displayed in the web client.
There are many sensor types under the Other Numeric sensor type. When you create a graph report, and you select only the Other Numeric sensor type, you must also select sensors of no more than two types from the list. Otherwise, the graph will not load in the web client.
For example, you can select as many RSSI sensors and as many Battery Capacity Remaining sensors as you like, as long as you limit your selection to only those two types of sensors.
When you create a graph report with two sensor types, for example, Other Numeric and Temperature, you must select one specific Other Numeric sensor type to limit the total number of sensor types in the graph to two.

Resolution:
View graph reports that contain more than two numeric sensors in the installed client.
Save graph reports as JPG, BMP, or PNG.
To view graph reports in the web client, create graph reports with no more than two numeric sensor types.
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