Messages Are Not Sent for Short Message Alert Action on Version 1 Appliances
Issue:
Messages Are Not Sent for Short Message Alert Action on Version 1 Appliances
Product Line:
NetBotz
Environment:
NetBotz version 1.
Cause:
Inproper e-mail configuration
Resolution:
Make sure that the same e-mail address target that is configured in the Short Message task is also an entry for "Primary" or "Secondary" field in the Network->E-mail task or "Additional E-mail" field in Advanced setting of a threshold.