Messages Are Not Sent for Short Message Alert Action on Version 1 Appliances

Issue:

Messages Are Not Sent for Short Message Alert Action on Version 1 Appliances

Product Line:

NetBotz

Environment:

NetBotz version 1.

Cause:

Inproper e-mail configuration

Resolution:

Make sure that the same e-mail address target that is configured in the Short Message task is also an entry for "Primary" or "Secondary" field in the Network->E-mail task or "Additional E-mail" field in Advanced setting of a threshold.