To find your UPS model #, locate a white bar-code sticker on your UPS. This can be found behind or on the bottom, back, or under the front cover of your UPS. The bar code label will look similar to the one below:
The top row of the bar code sticker indicates the UPS model number. The bottom row indicates the UPS serial number. The first two numbers in the serial number indicate the year that the UPS was manufactured. For example, serial #SB041650513 is a unit manufactured in 2004. The age of the UPS will also help you to determine if you need a replacement battery cartridge. A battery will typically last 3-5 years, varying based on frequency of use, duration of use and environmental conditions such as heat and humidity.
Now that you've acquired your model, go to APC's convenient, easy-to-use UPS Batteries & Upgrades Selector tool. You can simply enter your model # and the Selector will provide you with the available options for upgrading your ups, or purchasing a replacement battery cartridge (RBC). If you have additional questions or are unable to find your particular UPS, please contact APC Technical Support.