Technical FAQs

Ask a Question

Where can I get StruxureWare Data Center Expert Software Upgrades

Issue:

Obtaining StruxureWare Data Center Expert Software Upgrades

Product Line:

InfraStruXure Central
StruxureWare Data Center Expert

Environment:

Any version

Cause:

Support needed for upgrades.

Resolution:

InfraStruXure Central Software Upgrades are only available with a valid Software and Support Contract.

These contracts are necessary for the 25 nodes pre-installed on the InfraStruXure Central Server as well as for any additional InfraStruXure Management Software License Keys purchased. If multiple InfraStruXure Central Servers and multiple InfraStruXure Management Software License Keys have been purchased, an individual Software Support Contract will need to be purchased for each one. For more information on how support contracts work, please see k-base  FA176117.

Please contact APC Technical Support for further information in obtaining this software.

APC Technical Support can be contacted via e-mail or by calling 1-877 908-2688.
 
Was this helpful?
What can we do to improve the information ?