Cause:
Customer wants to make sure they have the proper tools on hand.
Resolution:
NetShelter SX, SV and VX pallet brackets require a 13 mm wrench.
The NetShelter SV also requires a T30 Torx wrench (included). If the bolts are too tight for the included T30 Torx tool please use a T30 Torx socket and socket wrench.