Schneider Electric's Technical Support Policy for Older Versions of Software
What is Schneider Electric software support policy?
PowerChute network Shutdown,
PowerChute Business Edition,
PowerChute Personal Edition,
All supported OS
When new versions of software are released, Schneider Electric will continue to provide full technical support to customers for the previous version for a minimum of 1 year after the new version is released. In practice, Schneider Electric typically goes far beyond this stated commitment, but this 1-year policy is stated here so customers may take it into account for planning purposes.